Rylee F Qxq

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Verified Reviewer
| map-marker Clayton, North Carolina

Cancel Order

Plesea cancel order I did it accidentally. I don't want to get charged. Have a great day and a great.
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David A Fyx

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Verified Reviewer

Poor service

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I ordered two pairs of frames with lens. One pair clear and one pair tinted. The clear pair was fine, the tinted pair prescription is wrong. This company has a "Customer service" number, but when I called it (several times over a month) a recording states the number is down. I have sent 4 e-mails and a copy of the invoice showing their error to these people without any response. They take your money and give a *** product and srvice.
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Loss:
$164
Cons:
  • Poor product no service

Preferred solution: Let the company propose a solution

User's recommendation: Stay away

Dale H Gzd

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Verified Reviewer

Liars & Thieves

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Eyeglasses Com - Liars & Thieves
I sent in frames (rimless) for lens replacement. I never heard from them and after several tries, I was told the frames were broken and they tried to get me to buy new frames from them. The frames were in perfect condition when they were sent. This company claims they were broken. and claims they look over every frame before working on them. The frames came back with both temples removed and one lens out. This is despicable and they should be shut down. They lied to BBB and I can assure you that NOBODY would have sent in frames in the condition that they were returned to me in. I have a very small face and they destroyed a $250 pair of frames beyond belief! I have had the lens replaced once before with another company online and they came back in perfect condition!
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Loss:
$250
Cons:
  • Liars and thieves

Preferred solution: replace entire unit

User's recommendation: Stay away!!!!

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