Cohens Fashion Optical - I would never recommend Cohen Optical
Cohens Fashion Optical
by AverageMagpie619 #1556459
Despite clear instructions, they did my eye glasses wrong, completely different that what I requested. Even their technician said this was done wrong and the manager should refund the money, but they refused to do so.
On top of everything, they discharged my old lenses. I was in the store for over 5 hours trying to solve this issue but all they tried to offer was store credit I can't use because I live abroad and after all this I wouldn't go back again.
The manager treated me very poorly. A terrible unprofessional experience, I would never use their services again or recommend to anyone.
by PissedConsumer1464130 #1464130
We had purchased the extended one year warranty on our glasses because the sales rep advised all is covered except loss and advised us of the low copay amounts. We were even told to mark our calendars to be sure we didn't miss the lense replacement. We went in to order...
LensCrafters - Never again
by EllipticalCapybara332 #15250471.0
Lens Crafters quoted me a price for lenses in to frames I already had. They did not have frames close to what I have worn for a long time. When I returned, the price was escalated by $100.00 ( $ 160.00 to $ 260.00 ). Went to a competitor and Lens Crafters messed with the paperwork several times before I went to their local office again. They told me that I could not get a copy of the prescription as it was not signed. Remember that this is after they three times supposedly sent it to a competitor whose price was significantly less and the same as previously quoted. They said it would be a week before a Doctor could sign the prescription. So if you do not bend to their prices, Lens Crafters will make it very difficult for you to go else where. N E V E R A G A I N
by TenseHamster #14606951.8
Ordered new lenses for glasses waited two weeks for lenses to come in and had to wait two hours to have them put into frames. Was told by Latoya that I wouldn’t be able to see through them with my contacts in to take them with me and come back to get adjusted if needed....
Nikon - Not what I expected
by PissedConsumer1503828 #1503828
My new glasses with the NIKON no-line bi-focal lens seems very heavy to me. My prescription isn't very strong. How can I be certain that I have the NIKON HIGH INDEX lenses?
by LiveKookaburra291 #1428980
When picking out frames, the ladies were very helpful and friendly. Only thing was they made no attempt to make sure they actually fit right, even after paying. When my glasses were ready a week later (progressives), one pair was ok but couldn't find the reading part...
Can’t get a hold of anyone in Customer Service at Hakim Optical
by HarmoniousBison835 #1482708
I purchased prescription sunglasses from Hakim Optical in April 2016. The surface coating has become damaged. I take extremely good care of my glasses and only clean them with Hakim Cleaning Solution. My vision is affected in some types of lighting more than others so I took them to my local Hakim Shop. I was told that the only solution was to have the lenses replaced and it would cost me $400. That does not seem right. Can you tell me if there are other options such as removing and replacing the coating, and if not, is there a discount I can get that helps me with replacing the lenses? Thank you for your assistance in this matter. Barbara
by RewardingTortoise218 #13707082.7
I purchases a pair of glasses with transition lenses at Lenscrafters. Shortly after my warranty was over my lenses started to fade it looked like the coating was coming off. I went to store and I was asked if I wore the glasses on my head because it could be fading due to...