Stanton Optical - Glasses never returned through insurance or warranty
by PissedConsumer1572534 #1572534
My wife took her glasses to get repaired she had warranty or insurance covered on them she paid the amount she had to pay . They were supposed to be returned in two weeks and they lost them I kept calling with either a dropped call or rudness
by ConvincingWaterDragon #14013271.0
Brought back my ray ban frames because of hinge problem at vision works they replaced with supposedly new frames 2 weeks later one side will not close and the other is loose and won’t tighten down I have older cheaper frames that never had this problem ray van frames...
Videre Eyewear - Awesome frames!
by VariousTapir177 #15700075.0
I bought a frame from this site and it just arrived on time with special offer.
by UniformJackRussel #13922821.9
Purchased Jan 2017 - frames from Floor (how many people USED them before I purchased them - then they get “adjusted” for me) during the month of sep 2018 - I felt my reading glasses getting loose - thinking of going to hakim on Queensway where purchased for adjustment...
Stanton Optical - Never returned my call or answered my question or resolve my issue
by DoubleAinuDog #15187281.8
My glasses broke twice in the same place it was a defect in the plastic. The second time I paid for them with even though I have insurance with them.
I went there to their location on Northlake and the customer service person, said it would be 300 bucks to replace them. I don’t think it was appropriate to use slang terminology when addressing my issues. And nothing was done.
Went on their website and nobody got back To me for two days . Unacceptable .
by EndurableDachshund308 #13876553.7
today I ordered eyeglass frames with clear lenses. Difficult to use the website to even get your product into the cart. I phoned for instructions, got a woman named Joy in the Philippines. She spoke English well, but to get my name spelled right plus my email (people fr...
by SqueamishYorkshireTerrier #14054681.7
Today I took in my second pair of broken frames, the left hinge broke on both pair, I feel that they need to be reeplaced at no charge for being defective, they want $92 for them, thats with a 25% discount....I had surgery, so I'm not working yet...I cant afford that!!...
by PrimarySriLankanElephant #13760025.0
I went into the store on Scenic Hwy on Saturday, October 6, 2018. I was greeted immediately by Audrey with a bright smile. I told her my reason for being there and she proceeded to help. Audrey never left my side the entire time. This was my first visit and I was extrem...