Eyebobs Reviews
Eyebobs Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eyebobs has a 1.0 star rating based on 1 customer review with 100% unfavorable distribution; Eyebobs reviews show consumers are mostly dissatisfied, citing issues despite a medium price level and some product diversity.
Key Takeaways for Future Customers
- Expect mixed experiences; some repeat buyers report delight while at least one review details a product failure.
- Customer service and repairs are central to satisfaction; read refund and warranty terms before buying.
Negative Feedback / Risk Areas
- Recurring customer complaints about defective readers and frame manufacturing defects.
- Reports of rude customer service, warranty denials, refund and exchange policy problems, and difficult repair support.
Positive Feedback
Some customers praise a helpful team and say glasses fit well and they order repeatedly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eyebobs has a 1.0 star rating based on 1 customer review with 100% unfavorable distribution; Eyebobs reviews show consumers are mostly dissatisfied, citing issues despite a medium price level and some product diversity.
Key Takeaways for Future Customers
- Expect mixed experiences; some repeat buyers report delight while at least one review details a product failure.
- Customer service and repairs are central to satisfaction; read refund and warranty terms before buying.
Negative Feedback / Risk Areas
- Recurring customer complaints about defective readers and frame manufacturing defects.
- Reports of rude customer service, warranty denials, refund and exchange policy problems, and difficult repair support.
Positive Feedback
Some customers praise a helpful team and say glasses fit well and they order repeatedly.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Defective Readers
- - Lens pops out within two weeks due to groove defect.
- - Warranty options offered, replacement lenses $100.
- - Brand not backing product, staff rude.
Don't waste your time complaining to them as they do not care. Although it may not resolve the issue complain to the BBB, FTC and your state's Attorney General Consumer Protection and also the same in Minnesota which will not assist you if you are not a state resident but will keep your compaint on file.
I had a pair of Eyebobs Board Stiff Progressive Readers . I used these glasses less than two weeks when the lens started popping out and when replacing it back into the frame it continued and finally I sought to correct the problem taking them to a local optician who said it was a defect with the groove of the lens.Customer service suggested purchasing new lenses at $100.00 which would be useless as it was a manufacturing defect..
Then there was the warranty issue. Then it was send the glasses to them and they would see if they could repair them which is useless as the lens groove is a defect in the frame. I told them this was unacceptable and they then just ignored the matter even though I wore the glasses for about two weeks and they should be replaced.
I was not familiar with the brand but these are far from cheap drug store readers and they are not standing behind their product. Customer service was rude at best and it is all about the money and how much they can make off customers, not product quality or customer satisfaction.
User's recommendation: BUYER BEWARE. There are many reputable online eyeglass companies but I do not consider them to be one of them. Their attitude was disgusting and if they won't even stand behind a pair of readers I pity the person who orders prescription glasses from them as I am certain if you have a lens or frame problem they will say your prescription was wrong and blame you for frame damage. In my opinion they have very questionable business practices
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Doylestown, Pennsylvania
Need help with repair
Need help repairing arm that came off sunglasses. I need to order another screw that holds it on. Any help would be greatly appreciated
Newport News, Virginia
Replacement orderC
- - The team is great and very helpful.
- - This is my 4th or 5th Eyebobs order, and I have been delighted.
- - The glasses look great and fit well.
Your team is great - they are a pleasure to connect with, and very helpful! This is my 4th or 5th order with Eyebobs - and I have always been delighted!
The glasses look great and fit very well!
Thank you for your service!D
User's recommendation: Don't hesitate ... order confidently! This customer is NOT pissed, but delighted!
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