Davida A Mkv

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Verified Reviewer
| map-marker Ormond Beach, Florida

Poor customer service, did not receive refund for downgraded room. Mgr promised to make room adjustment

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The room that I booked was not functioning so my room was downgraded and the manager said he would adjust the price and never did.

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Loss:
$90
Pros:
  • Location
Cons:
  • Poor customer service

Preferred solution: Price reduction

User's recommendation: FIND ANOTHER HOTEL

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