Charge for pickup not made
I had an item shipped to me in a very heavy cardboard box with staples (not just tape) holding it together. The box was torn open and the contents damaged. I filed a complaint but was able to repair the contents. A driver was sent to pick up the item as a result of the complaint. When I told him what I had done, he left and then UPS charged me for an "undeliverable return". In working through the web site and the phone VRU, I found everything at UPS very user UNfriendly. It wasted a lot of my time.
San Jose, California
Companies Similar to Express Impressions
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.