Unclaimed
Express Auto
14.4K
CLAIMED LOSSES
6
TOTAL REVIEWS
Express Auto Reviews
No one here when posted open 10to 4pm and oil leaking from plug
Posted hours of sunday 10 to 4 but no one there and door locked.Leaking oil around drain plug after got oil change hopefully not a stripped plug.
ID
Location
Rochester, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerStart gap coverage
Santander consumer write me saying I had to contact gap to start my gap process for my vehicle which I didnt know I had contact yall
User's recommendation: 601702****.
ID
Location
Doylestown, Pennsylvania
New Reviewer
Flat tire
Flat tire and cannot contact warranty office , very unreliable service ! Need an emergency number for things like this
User's recommendation: No reliable customer service.
ID
Location
Philadelphia, Pennsylvania
Cons
- Costumer service is the worst
- No answer
- Roadside service sucks
Loss
$350
Preferred solution
Warranty number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSCREWED OVER
I TOOK MY CAR INTO THIS SHOP IT COST 99.95 FOR DIAGNOSE.LITTLE HIGH. ALL MY WINDOWS WON'T GO UP.TELLS ME It's THE Ignition SWITCH.HUH FOR WINDOWS NOT 1 MECHANIC HEARD OF THIS.ANYWAYS THEY WANTED 420.00 TO REPAIR PART COST ME 16.00 FOR THE PART .I WENT AND Replaced THE SWITCH AND GUESS WHAT GUY IT DIDN'T FIX THE PROBLEM.WASTED MY FRIGGEN TIME.
ID
Location
Virginia Beach, Virginia
Cons
- Mis diagnosed
Express Auto, Battle Creek M.I.
Took advantage of my mom, as she needed a car and her credit was at zero. At the time when she was looking for a vehicle and didn't have a down payment. They asked her to sign a stack of papers with no time to even go through them or ask any questions. She has since had no help from the store manager named Heath. She has been charged for things that she should not of been, she has been lied to, taken advantage of and Heath the store manager saw her leave in tears one day and did nothing to help her at all.
2 comments
ID
Location
Battle Creek, Michigan
Cons
- Being lied to
- Costumer service is the worst
- Being treated like an inconvience
Reason of review
No help with my account at all!
Loss
$14000
Preferred solution
Price reduction
Yeah, we just got back from nearly purchasing a vehicle (Kelley Blue Book $6,000). When it was all said and done, with interest, financing charges, taxes, etc., it came out to be around $21,000...for a KBB car valued at $6,000.
Talk about taking advantage of people. They can keep their car and kiss my ***
This is horrible, as so many people go through hard times and have things happen beyond their control and have to turn to places like this. Companies like this need not take advantage of people in bad situations.
Sad thing, who really is out there anymore to help anyone? I am staying far away from this place, hope things will get resolved for you. Especially since the manager saw you walk out the door in tears! No car is worth that type of headache.
The manager needed to ask what happened and try to assist from there.
Not just let you go like he did all because he has you right where he wants you and you're stuck while he and his company reap the benefits.