Explorica
Explorica Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Explorica has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Please read reviews for this educational touring category before booking an experience with them.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Explorica has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Please read reviews for this educational touring category before booking an experience with them.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Medway, Massachusetts
Eight students and two adults are stranded with no way home.at the Detroit Airport with no way to fly out to Chicago's O'HARE Airport. Bad weather canceled yesterday's flight.
All they did was provide excuses for our dilemma at the Detroit airport. About 8 hours later they offered us a bus to come pick us up at the airport, but reported that the bus would deliver us to O'Hare Airport, which was not feasible for the entire group since everyone lives in Indiana. They did not do much of anything to assist us.
Today some students and most of the adults left on a flight to Chicago including the sponsor of the tour. We still have two. adults and one chaperone with 8 students who are currently at the Detroit Airport with no means to get to Chicago.
I contacted Explorica Educational travel regarding the problems, but was told that a case was opened. All involved should be partially refunded for their time and frustration.
User's recommendation: Please read reviews for this educational touring category before booking an experience with them.
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Thank you for sharing your experience and providing us with your valuable feedback. We deeply regret any inconvenience you may have encountered and assure you that we take your comments very seriously.
Your insights are essential to our commitment to continuous improvement. We are committed to accommodating the needs of all our participants to the best of our abilities. However, the nature of group reservations occasionally presents limitations in the arrangements we can provide. We apologize if this has impacted your experience in any way.
Please know that your feedback motivates us to work even harder to ensure a positive experience for all.
If there’s anything else you’d like to share or discuss, please feel free to contact us directly. Best regards, Channel Support