ExpertPay
ExpertPay Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.5 star rating from 3 customer reviews; consumers are mostly neutral. Rating split shows mixed feedback. Recent recommendations mention contacting CS over slow payments. Reviewers value customer service and diversity of services; price level reported as low.
Key Takeaways for Future Customers
- Check ExpertPay reviews to confirm current processing times before relying on payments.
- Expect low price levels and a range of services.
- Good customer service interactions are possible; one rep was noted as patient and helpful.
Negative Feedback / Risk Areas
- Frequent customer complaints about slow payments and delayed credits.
- Reports of unresponsive support on account updates and setup questions.
- Potential billing or late interest risks if payments are not sent well in advance.
Positive Feedback
Support staff can be patient and helpful, and the service offers diverse, low-cost options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.5 star rating from 3 customer reviews; consumers are mostly neutral. Rating split shows mixed feedback. Recent recommendations mention contacting CS over slow payments. Reviewers value customer service and diversity of services; price level reported as low.
Key Takeaways for Future Customers
- Check ExpertPay reviews to confirm current processing times before relying on payments.
- Expect low price levels and a range of services.
- Good customer service interactions are possible; one rep was noted as patient and helpful.
Negative Feedback / Risk Areas
- Frequent customer complaints about slow payments and delayed credits.
- Reports of unresponsive support on account updates and setup questions.
- Potential billing or late interest risks if payments are not sent well in advance.
Positive Feedback
Support staff can be patient and helpful, and the service offers diverse, low-cost options.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Payment
Was very helpful nothing more I can say I was well pleased she was patient and understanding and led me to the correct thing which I got help i must commend her should have more like her
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery Slooooow payments
- - Expert pay takes a long time to pay and credit CS payments.
- - You must use the SDU site for bank accounts and pay 2+ weeks early to avoid interest.
Expert pay takes a long time to pay and credit CS payments.
Takes usually over 5 days if not more. Before I used to use the SDU site and payments were credited immediately but now you are forced to use the SDU for Bank accounts and if you don't send payment at least 2+ weeks in advance your payment will be late and you will be charged interest!
User's recommendation: Complain to them and the CS Department over slow payments
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChild support
- - Trying to set up online child support payments.
- - Help line says the account must be set up manually and asks for required items.
I'm trying to get set up to where I can pay my child support. However, the help number I called said that you would have to set up my account manually. Could you give me a list of things you may need to set it up.
Preferred solution: I'm trying to get set up to where I can pay my child support. However, the help number I called said that you would have to set up my account manually. Could you give me a list of things you may need to set it up.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAlso need to change gmail from old one to new...
Also need to change gmail from old one to new one. Sent 5 emails, no response, waiting 5 days so far
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