Expert Appliance Repair Services Of Orange Park
Expert Appliance Repair Services Of Orange Park Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating for Expert Appliance Repair Services Of Orange Park, based on 1 review; consumers are mostly dissatisfied and cite poor follow-up and service coordination.
Positive Feedback
No positive details were reported in the available review; no praise for timeliness or repairs was noted.
Negative Feedback / Risk Areas
- Failure to complete and test repairs on-site leading to repeat service issues reported in company reviews.
- Poor scheduling and no-shows with Lowes referrals causing customer complaints about responsibility and follow-up.
- Lack of responsive management and inadequate customer service after failed service calls.
Key Takeaways for Future Customers
- Check Expert Appliance Repair Services Of Orange Park reviews and confirm technician testing before they leave.
- Document appointments and insist on manager contact for unresolved issues to address customer service gaps.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating for Expert Appliance Repair Services Of Orange Park, based on 1 review; consumers are mostly dissatisfied and cite poor follow-up and service coordination.
Positive Feedback
No positive details were reported in the available review; no praise for timeliness or repairs was noted.
Negative Feedback / Risk Areas
- Failure to complete and test repairs on-site leading to repeat service issues reported in company reviews.
- Poor scheduling and no-shows with Lowes referrals causing customer complaints about responsibility and follow-up.
- Lack of responsive management and inadequate customer service after failed service calls.
Key Takeaways for Future Customers
- Check Expert Appliance Repair Services Of Orange Park reviews and confirm technician testing before they leave.
- Document appointments and insist on manager contact for unresolved issues to address customer service gaps.
Turn one complaint into a collective action
Company doesnt care about their customers
- - Lowes scheduled service; parts delayed; loaner washer provided.
- - Tech repaired but left loaner; washer still unfixed.
DO NOT USE THIS COMPANY. Lowes scheduled them, part took forever which prompted me to have Lowes send loaner washer.
Tech a month later came out and repaired.. said he “fixed” my washer but left it in my hallway and the loaner hooked up. After a week, i physically moved the washers myself because Lowes was coming to pick up their loaner. Needless to say MY washer is not fixed, still broken..
now I have to physically move washers myself again... when your tech should have hooked up to test in the first place.
Lowes rescheduled me with this company again for tomorrow and Expert appliance is telling me they cant come, no tech in the area!!! Its your fault this washer is still broke! A Good manager would do everything possible to take care of this situation.
A good manager wouldn’t make excuses. A half decent manager would have apologized. A half decent owner would call me back and voach your team on providing some kind of customer service. Expert appliance expect me to go to the top With Lowes.
You should lose their business!! Shame on you!
Take a class in customer service you need it! Obviously not concerned with building your business.
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