Experimac
Experimac Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Experimac has a 2.0 star rating from 2 reviews, with consumers mostly dissatisfied; recent recommendation states "They are good for nothing, except to defraud. Run away from them."
Key Takeaways for Future Customers
- Check Experimac reviews and expect mixed service; price level reported as medium.
- Consider going to an Apple Store for certified repairs.
- Watch for unclear exchange, refund and cancellation policies.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and run-arounds.
- Reports of damaged devices after service and lack of follow-up on refunds.
- Allegations of fraudulent franchise practices from a former franchisee.
Positive Feedback
Reviewers note value placed on Website and Discounts and Special Offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Experimac has a 2.0 star rating from 2 reviews, with consumers mostly dissatisfied; recent recommendation states "They are good for nothing, except to defraud. Run away from them."
Key Takeaways for Future Customers
- Check Experimac reviews and expect mixed service; price level reported as medium.
- Consider going to an Apple Store for certified repairs.
- Watch for unclear exchange, refund and cancellation policies.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and run-arounds.
- Reports of damaged devices after service and lack of follow-up on refunds.
- Allegations of fraudulent franchise practices from a former franchisee.
Positive Feedback
Reviewers note value placed on Website and Discounts and Special Offers.
Experimac/UFG are fraud company. Former franchisee is warning the unsuspecting to use caution in dealing with them.
- - Former Experimac owner says the franchise defrauded the public; claims Muir and Titus were jailed, and Apple sued to drop Mac, forming Experimax.
I used to own Experimac franchise. The franchise was simply set-up to defraud a naive and unsuspecting public.
Jim Muir and Ray Titus belong to jail. Both of them are combine fraud-stars extra-ordinary. They ruined many marriages and families.
They even claimed that they were approved by Apple Corporation using their Corporate brand name.
They lied, deceived former franchisees. Apple later sued them to drop 'Mac' from their former franchise name Experi/mac, given birth to Experimax..
- Distance you-self from that franchise
Preferred solution: They should settle with their former franchisees and pay penance for their evil. Many of us are still going through garnishment by SBA.
User's recommendation: They are good for nothing, except to defraud. Run away from them.
Adelaide, South Australia
Experimac damaged my macbook pro
- - Battery replacement damaged the MacBook Pro case.
- - They did not disclose the damage or respond.
- - I regret not going to the Apple Store.
Experimac contacted me, apologized and then said that the franchisee should fix - of course, I told them that the franchisee was no longer around...they never got back to me.
I took my MacBook Pro into Experimac to have the battery changed.
In changing the battery they damaged the case by applying too much pressure, but of course, said nothing when I collected my mac. Later I discover the damage and contact the store, they say that they are looking into my issue. They fail to get back to me and when I try to follow them up it appears that the store has closed down.
I have tried contacting Experimac and despite saying that they would do something they have done nothing and avoided contacting me.
I now have a pimple on the keyboard side of my case.
Wishing now that I had gone to the Apple store :(
- Damaged my macbook pro and i cannot get it fixed
Preferred solution: Let the company propose a solution
Cape Coral, Florida
Run-Around
- - Dropped off my computer for a check and was talked into a bundle deal.
- - Took two weeks with repeated delays and explanations.
I drop off my computer for a check u. I got talked into a Bundle deal.
Sounded nice. Didnt know ot would take two weeks!
Every other day was 'tech is not in' 'manager is busy' 'only the tech knows whats going on' such a run around. Should of just gone to apple, theyre certified.
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