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Experian Data Quality

Experian Data Quality

www.edq.com
What is your customer experience with Experian Data Quality?

Experian Data Quality Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Experian Data Quality has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "DONT USE IT", "DONT do it".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

Steve G Ioy
map-marker Medina, Ohio

Wrongful charges

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Charged me when I already canceled the trial DONT use this they will charge you for full amount and then you can not talk to anyone about it just robo all calls

View full review
Loss:
$23

Preferred solution: Full refund

User's recommendation: DONT USE IT

Steve G Ioy
map-marker Medina, Ohio

Wrongful charges

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Was charged for credit report and canceled it and was still charged tried to call and find out why and cant talk to anyone

View full review
Loss:
$23

Preferred solution: Full refund

User's recommendation: DONT do it

Sharon S Ejc

Can’t trust Experian to do it’s job

Of the three credit reporting agencies Experian was by far the worst. It had the least information about my previous addresses and etc.

yet had several inaccuracies including: a false previous address, incorrect social security number (how did they get the correct data then?!) and incorrect AKA. To straighten out two of the above errors I was on hold for an hour and a half (no exaggeration) only to be told they had to transfer me to right department.... another ten minute wait. This was after I had called the exact number they said to call for my specific problem!

When I was told the excuse “we’re experiencing heavy volume of calls “ I replied: “since this is always the case shouldn’t the company hire more people.”

On a positive note, due to the above I cancelled my $25/mth

Premium membership and that appeared easy....we’ll see next month if they charge me again.

Although, it appeared initially that I was only signing up for $5/mth! Conclusion: undependable and poorly run company

View full review
Reason of review:
Poor customer service

Preferred solution: Upgrade reporting accuracy and hire more phone operators

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