Experian Data Quality
Experian Data Quality Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Experian Data Quality has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations include "DONT USE IT" and "DONT do it". Reviews cite high price level, billing and customer service problems.
Positive Feedback
One reviewer noted canceling a $25/mth Premium membership initially appeared easy and the membership system was changeable.
Negative Feedback / Risk Areas
- Wrongful charges after canceled trials and recurring subscription billing issues, common in Experian Data Quality reviews and customer complaints.
- Long hold times, robo calls and limited human support affecting customer service access.
- Data inaccuracies on reports led to extended resolution waits.
Key Takeaways for Future Customers
- Monitor charges and document cancellations to dispute billing.
- Verify credit data before relying on it and prepare for slow support.
- Consider alternatives before subscribing to paid services.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Experian Data Quality has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations include "DONT USE IT" and "DONT do it". Reviews cite high price level, billing and customer service problems.
Positive Feedback
One reviewer noted canceling a $25/mth Premium membership initially appeared easy and the membership system was changeable.
Negative Feedback / Risk Areas
- Wrongful charges after canceled trials and recurring subscription billing issues, common in Experian Data Quality reviews and customer complaints.
- Long hold times, robo calls and limited human support affecting customer service access.
- Data inaccuracies on reports led to extended resolution waits.
Key Takeaways for Future Customers
- Monitor charges and document cancellations to dispute billing.
- Verify credit data before relying on it and prepare for slow support.
- Consider alternatives before subscribing to paid services.
Turn one complaint into a collective action
Wrongful charges
Charged me when I already canceled the trial DONT use this they will charge you for full amount and then you can not talk to anyone about it just robo all calls
Preferred solution: Full refund
User's recommendation: DONT USE IT
Wrongful charges
Was charged for credit report and canceled it and was still charged tried to call and find out why and cant talk to anyone
Preferred solution: Full refund
User's recommendation: DONT do it
Can’t trust Experian to do it’s job
- - Experian was the worst.
- - There were inaccuracies and long hold times; cancellation of the $25/month Premium membership was easy.
Of the three credit reporting agencies Experian was by far the worst. It had the least information about my previous addresses and etc.
yet had several inaccuracies including: a false previous address, incorrect social security number (how did they get the correct data then?!) and incorrect AKA. To straighten out two of the above errors I was on hold for an hour and a half (no exaggeration) only to be told they had to transfer me to right department.... another ten minute wait. This was after I had called the exact number they said to call for my specific problem!
When I was told the excuse “we’re experiencing heavy volume of calls “ I replied: “since this is always the case shouldn’t the company hire more people.”
On a positive note, due to the above I cancelled my $25/mth
Premium membership and that appeared easy....we’ll see next month if they charge me again.
Although, it appeared initially that I was only signing up for $5/mth! Conclusion: undependable and poorly run company
Preferred solution: Upgrade reporting accuracy and hire more phone operators
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