Experian Data Quality
Experian Data Quality Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Experian Data Quality has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "DONT USE IT", "DONT do it".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Medina, Ohio
Wrongful charges
Charged me when I already canceled the trial DONT use this they will charge you for full amount and then you can not talk to anyone about it just robo all calls
Preferred solution: Full refund
User's recommendation: DONT USE IT
Medina, Ohio
Wrongful charges
Was charged for credit report and canceled it and was still charged tried to call and find out why and cant talk to anyone
Preferred solution: Full refund
User's recommendation: DONT do it
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Can’t trust Experian to do it’s job
Of the three credit reporting agencies Experian was by far the worst. It had the least information about my previous addresses and etc.
yet had several inaccuracies including: a false previous address, incorrect social security number (how did they get the correct data then?!) and incorrect AKA. To straighten out two of the above errors I was on hold for an hour and a half (no exaggeration) only to be told they had to transfer me to right department.... another ten minute wait. This was after I had called the exact number they said to call for my specific problem!
When I was told the excuse “we’re experiencing heavy volume of calls “ I replied: “since this is always the case shouldn’t the company hire more people.”
On a positive note, due to the above I cancelled my $25/mth
Premium membership and that appeared easy....we’ll see next month if they charge me again.
Although, it appeared initially that I was only signing up for $5/mth! Conclusion: undependable and poorly run company
Preferred solution: Upgrade reporting accuracy and hire more phone operators
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