Howard S Ucr

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Verified Reviewer

Poorly informed agent that insisted 495 euro equalsv247 dollars. We were at a standvstill when I told the agent that wasnt possible. Agent then told me to make my own hotel reservation

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Hotel reservation. Needed to tweak date. Was told that would cost 147 dollars even though cancellation was free

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Cons:
  • Bad advice

Preferred solution: Apology

User's recommendation: Do it yourself

Pasqualina Cif

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Verified Reviewer
| map-marker Riverside, California

Refund

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I was directed to the wrong address for Sacramento River cruise.I missed the cruise. Expedia has the wrong directions in their app.

Unfortunately they did not take responsibility. They claimed that is the address given to the by the cruise company

900 9th st is the address on Expedia app

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User's recommendation: Book directly with the cruise. Avoid expedia

Tambra F

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Verified Reviewer

Not satisfied

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I can't cancel my hotel reservation , through the hotel. You want me to sign in just to cancel a reservation WHY. Why call you, the wait time is ridiculous.

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Loss:
$179
Pros:
  • No pros

Preferred solution: Full refund

User's recommendation: Do not use Expedia

Stefan S Epl

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Verified Reviewer

Zero customer service zero interaction

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I I have never been so disappointed from a company that treated me so well fall down to the level of such poor service and quality and the worst customer interaction ever please don't even consider them

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Loss:
$2000
Cons:
  • That that was the good part

Preferred solution: I'd like to see them go out of business

User's recommendation: Please don't even consider them for your travel plans

Travel Agencies Expert Talks

How to Travel Safely During the Pandemic

How to Travel Safely During the Pandemic

Apr 2, 2021

Do you plan a trip? Uncover top travel tips during the pandemic. In this video interview, Latifah Al-Hazza, a co-founder of Femscape Sojourns and a travel journalist, explains how to safely book a trip online, how to avoid unexpected situations during travel, and what to do if your trip was canceled.

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Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

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