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Junior Reviewer

Resolved: Biased customer service

eXp Realty - Biased customer service
Update by user May 12, 2021

Company fixed the issue and I have been provided with apology. Have A Wonderful day.

Original review posted by user Feb 28, 2021
My EXP realty Marsee Wilhems team in Tuscon sold me a house I found online in 2018 with no realtor. I paid 8 1/2% on the purchase price as the Buyer. In FEBRUARY 2021 They represented a investment buyer who wanted to buy my house at a ridiculous low offer and have me pay for a 500$ Premium Home warranty plan. Also wanted me to pay the buyers brokerage fees. The plan he wanted covered washer dryer and refrigerator but there was no hookups for washer dryer in my unit it had a on site laundry room. As the buyer in 2018 they never told me about a home warranty plan and now they insisted in the contract I leave my refrigerator but planned on getting a side by side with ice maker with the plan I paid for. I I rejected their offer and walked. They are crooks and owe me money.

User's recommendation: Use any Real estate agency but EXP.

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Resolved
ID
#2437892 Review #2437892 is a subjective opinion of poster.
Location
Tucson, Arizona
Loss
$20000
Preferred solution
Apology

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