Anonymous

Absolute GARBAGE!

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First thing is first. I'm sure going in person to this place might produce better results then ordering from another state. With that said, this is a wholesaler who does business all over the US but clearly gives zero *** for customers who don't come in person. They have THE WORST customer service EVER! I have several different wholesalers from all over the US and I have never been treated more poorly in my life. No response to emails, Zero communication about 50% of my order being out of stock, ZERO care given the *** stuff that was sent. 1 piece of coral was nothing but a piece of rock! No coral! The few fish that I actually got are doing fine. But mind you, the majority were not even shipped. I'm guessing they were out of stock but not 1 person ever communicated this. Nothing about their website ever matches the "weekly stock list" that is sent via email. Seems to be a bunch of children running this place!! NEVER AGAIN WILL MY BUSINESS DO BUSINESS HERE.
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Pros:
  • Prices
Cons:
  • Coral
  • People
  • Service
Reason of review:
Poor customer service

Preferred solution: TO NEVER DO BUSINESS AGAIN

Anonymous
map-marker Wolverhampton, England

Great Experience

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I have been working with Exotic Sealife for 8+ years. Nobody has gotten the quality that Andrea has been able to get for as long as she has. There are very few wholesalers that bring in the quality that she continues to bring in. Unlike other wholesales, we have never gotten shorted on an order or felt that we didn't get what we paid for. With the WYSIWYG area there is no doubt about what you are getting. I hope this has been helpful to others. I don't know if the negative comments out there are from other wholesalers or people who expect to get more than what they pay for.
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Reason of review:
Good customer service
Anonymous
map-marker Hialeah, Florida

Things change

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I've seen all the reviews but I have never had the issues that you guys are listing? I usually pick up the stuff or have it delivered to my shop. I've always been pretty happy with what I've gotten. Sure, it cant all be ultra stuff but thats the nature of the business. I've always gotten a couple nice pieces to make the shipment worth while. And to be honest, right now in this area there isn't anyone bringing in nearly as good quality. When I want to pick out the really nice stuff I just go in and pick it out myself. Staff is cool, seem a bit overworked but besides that they're helpful. Its really entertaining to watch them guess what things are coming out of the bag. Specials on fridays usually on inverts are pretty great too
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Pros:
  • Good quality
Cons:
  • Little expensive
Reason of review:
Good quality
Bob L Svx
map-marker Miami, Florida

Andrea Stockhausen of Exotic Sealife

I sent money to Andrea of Exotic Sealife and she never sent me the Australian corals I ordered, I lost $3000.00!!! Dont trust this woman from EXOTIC SEALIFE! She made promises to ship and I never received a thing! After talking to other suppliers from Florida, apparently she does this all the time and also talks trash about her competitors, lies, and manipulates her customers and suppliers into only buying and selling to her. She is a thief and a liar! She gives a bad name to the marine life suppliers of Florida and cannot be trusted at all.
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Loss:
$3000
32 comments
Guest

This Andrea Stockhausen is a thief.. I ordered from her and payed her $2,500 and never got my order.

She's a thief! 8)

Dorthie Fog
reply icon Replying to comment of Guest-716445

:grin :zzz :grin :zzz

Coral Gables, huh? Why don't you just jump in your car and drive 20 minutes to our facility and demand your money back....LOL

Gheez people, got to come up with something a little better next time......

Guest
reply icon Replying to comment of Dorthie Fog

Oh so this is Andrea the thief!

Hey lady stop stealing from people and take care of your own business and leave others alone will you.

We are going to sue you Andrea Stockhausen, sue you big time! We have heard so many stories on you lady that there's no way we are making business with you, you thief!

Guest

I've been buying from Andrea for years and she has the best corals down here in Miami. There's no one that comes close to her in price or quality.Search exotic sealife on Reefbuilders for pictures of some of the hot stuff she brings in.

Andrea is great to do business with and everyone here that's talking bad about her is hating because they can't buy from her.

Get over it children! Keep hating and keep buying ugly overpriced corals somewhere else.

Guest

Im not part of any "clique" but if you want to consider the ton of people who hate your guts a "clique" then sure go ahead, the thing is the only thing I have in common with everyone else posting here is my disappointment in you and your business... I wouldn't really consider us a clique just because we share common opinions.

You contradict yourself Andrea, you keep saying how sorry you feel for everyone here because we have nothing better to do than post on this site yet you also state how its amusing to you to interact with us on here, so does that mean you feel sorry for yourself as well?

I wouldnt blame you if you did because to be quite honest if I were you I would feel sorry for myself as well.

Oh and for the record, I am far from jealous of you and I believe everyone else feels the same because aside from your horrible behavior towards just about everyone and over the top *** attitude, someone could essentially pay you to haunt a house, your boyfriend is a god only knows what addict who plumbed your warehouse (if you want to call it that)

so poorly you can barely keep a snail alive much less corals for more than a few days, your house is a mirror image of your facility, a huge disgusting mess!

The list of your defects in every aspect goes on and on....so please explain to me and my "clique" why we are soooooooo jealous of you.

Dorthie Fog
reply icon Replying to comment of Guest-665803

Wow, another hilarious rant that leads me to believe that I must have touched a nerve......

You want me to explain why you are your "clique" is glowing yellow with jealousy?

Well, for one, your clique (the ton of people) consists of criminals, mad "coral scientists", "wholesalers" trying to stay alive by selling at frag swaps, fish store owners that failed miserably and "garage business" operators peddling on Craig's List..

And which of my 3 homes have you visited lately? Unfortunately, I am a bit busy and have no time to monitor them all, so I would love to know which one is a "disgusting mess"? And which of my now 3 warehouses is the mirror image please? I guess you haven't found fault with my 60 acres of land in North Florida.....yet?

Hey, if you know how to use the internet other than "Pissed Consumer" go and drool over my new corals on my website or Facebook......

Oh, by the way, I don't charge to Haunt Houses........ 8) :p :eek :grin :( :( :( :(

LOOSER!

Guest

Obviously the people still buying from this joke of a "wholesaler" are only doing so out of necessity because no one is really bringing in corals in the area that are decent, sure andrea has quality contacts overseas but what good are the corals you bring if you don't know how to keep them alive?

You basically have to show up the day of or at the latest the day after shipment is received by her because if not those beautiful corals turn into garbage and maybe she will let you pick through her leftovers after letting her "favorites" come and cherry pick the good stuff.

She is rude, talks nothing but garbage about everyone around her, she honestly has no clue how to keep livestock alive for anything longer than a few days.

Her attempts at monopolizing the industry down here have earned her more enemies than all the infamous personalities in the history of the aquarium trade combined.

It should be considered a crime for her to deal in corals or have any rights to handle any kind of live animal for that matter because the truth is that in her pursuit of money, the health of her livestock is the least of her concerns and is to be considered marine life genocide.

Just take a look in her sumps, her biological filtration consists of thousands of corals skeletons she has basically murdered

Dorthie Fog
reply icon Replying to comment of Guest-665041

Ok, Mr. or Mrs. Zoadude2013 from "Highview, Kentucky", before you post garbage like this, at least get your story straight, lol.

You say "monopolizing the industry down here"....Down here is that in Florida or in Kentucky where you claim to be?

If I was you, I would seriously question the quality of the information you receive there all the way in "Kentucky"......as my sumps contain Live Rock and not "murdered coral skeletons, lol....

How about I sent you a ticket to fly down here from "Kentucky" and take a look at my livestock and sumps :grin

I have no further comments on the nonsense you are posting, I feel sorry for you that you have nothing better to do than hang out on useless sites like this one :x

Guest
reply icon Replying to comment of Dorthie Fog

Well genius, being that I had to post as anonymous, the site automatically picks city and state and yes I meant Florida when I wrote of you monopolizing the industry.

Unfortunately you go out of your way to hurt everyone so people are forced to speak their minds anonymously to avoid further conflict with a witch like you.

It's funny how you say that you feel sorry for me for posting on here yet you use this site regularly....

You must feel sorry for alot of people because from the looks of this thread and many others, not too many people are happy with you.

Dorthie Fog
reply icon Replying to comment of Guest-665722

You HAD to post anonymously? Why is that? I don't HAVE to post anonymously......LOL

Honestly, I find this site very amusing. The comments that you and your little jealous Hater - Clique come up with are hilarious....

Well, I am off to the store to buy a broom :zzz

View more comments (31)
Athena Rez
map-marker Hialeah, Florida

Very Pleased with Andrea of Exotic Sealife

I’ve done business with Andrea of Exotic Sealife for two years. I have never had any problem dealing with her. She gets in some of the finest corals available to the trade with fair prices. As far as these outrageous claims from disgruntled, so called customers of Andrea of Exotic Sealife, if they are true stop doing business with her. That is your best recourse. To blast her on here only tends to give her free advertising. Plus, it hurts you much more than you could ever hurt Andrea or her business. Why??? Because you come across as whiner and that makes you lose credibility in my eyes and the many other happy customers Andrea has such as WWC of Orlando. So get over it! You are not hurting her business. You are hurting yourself. Andrea, pleased to be your customer! The Cultured Reef
View full review
Reason of review:
Good quality
Paul Scu

EXOTIC SEALIFE owned by ANDREA STOCKHAUSEN stole my money!!!

Absolute thieves! This woman and her business are absolute garbage!, horrible reputation for stealing money from customers and never paying her suppliers and a perfect example is myself... I delivered several thousand dollars in livestock only to receive a check that would bounce from an account she had closed. I never retrieved my money, she wont answer my calls, and they wont open their doors to me. I am in the process of seeking legal action and I advise anyone who deals with them to think twice about continuing business. Stay away from these people, they are nothing but thieves who steal from others in order to keep their business afloat!
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Loss:
$2589
7 comments
Guest

I've heard and experienced nothing but positive reviews about Andrea and her wholesale business. As mentioned, huge retailers, known in the industry buy from her.

I am just a hobbyist, but see her stuff everywhere.

Including majorly published magazines.

Guest

:eek !

There are so many bad reviews about this lady!

Why would anyone even deal with her

Dorthie Fog
reply icon Replying to comment of Guest-636447

Hillarious! :grin

Very entertaining read and GREAT FREE ADVERTISING! Thanks to you guys I am being flooded with phone calls and so many new orders, I don’t know what to do with…….So many, in fact, that we just purchased another warehouse to double our holding capacity.

On the other hand, I have to wonder how you guys have so much time on your hands to concoct these fantasies?

And the reason behind your funny stories? Jealousy? Probably. Or is it a marine collector turned squatter, that we had to evict from our home in the Florida Keys? Or a competitor, that our suppliers refuse to deal with? Or a little online/frag swap peddler that wasn’t allowed to cherry pick our best corals? Who knows……..

The little clique that spends so much time posting these nonsense comments obviously have such a low level of intelligence that they completely miss the fact that professional business people are not in the least bit impressed with this kind of childish and unprofessional behavior.

If you are a bonafide retailer, I would like to invite you to visit our facility and look at the beautiful corals we bring in on a weekly basis. If you are a hobbiest, you can purchase our corals from your local store and if you are in the Orlando area, please visit World Wide Corals on Orange Blossom Trail, they have hundreds of our corals in their awesome store for sale.

And, you can always see our corals on the australiancorals dot net website!

Guest
reply icon Replying to comment of Dorthie Fog

get a life Andrea.. FACE IT!

YOU ARE A THIEF! :grin :grin

Dorthie Fog
reply icon Replying to comment of Guest-690714

:grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :zzz :zzz :zzz :zzz :zzz :zzz :zzz :zzz

Guest

:( :( :( :( :( :( :( :( :( :( :( :( :(

They were more than happy to accept my wire transfer but I have yet to receive a single coral, it has been 8 months...

She screwed us out of $1169.00, its so sad that a business will lose a customer over such an amount.

Its ok, I think I dodged a huge bullet because I hear from my colleagues that her coral are full of infection.

Guest

Sells to the public, *** husbandry, carries diseased livestock, they don't pay their suppliers, the owner (Andrea Stockhausen) tries to control the market and bullies companies into only dealing with her.

*** owner, *** business.

View more comments (6)
Anonymous

Exotic Sealife International - Beware of Andrea Stockhausen

Exotic Sealife International, and more specifically the owner Andrea, is a disgrace to the marine livestock trade. Their livestock is not maintained as properly as it should be, and often results them in becoming diseased or dead within a matter of days. Aside from this, Andrea is extremely rude and sardonic. She ridicules those whom have had a bad experience with her and her company instead of treating her customers courteously; needless to say she has no people skills. She should learn to moderate her responses in order to effectively resolve conflicts instead of always lashing out. She is unprofessional and others should beware of her and her company.
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1 comment
Guest

She has always been very rude and condescending.

Anonymous
map-marker Miami, Florida

Blatantly send me diseased coral.

First let me start off by saying that dealing with Exotic Sea Life International, more specifically Andrea, has been incredibly unpleasant and disappointing. To see someone so rude and frankly with abhorrent people skills still in business is a testament to what a thief she truly is. I recently purchased around $1000 dollars in grade a corals only to receive a shipment primarily composed of diseased corals of grade b quality. When I called Andrea she completely dismissed my complaints even when I supplied her with photographic evidence and besides the fact that the coral were diseased, she had the audacity to send me grade B corals when I was specifically promised only grade A corals. As of now she has completely ignored my calls after my initial complaint and I am currently exploring my legal options in order to persue legal action against her and he company.
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9 comments
Dorthie Fog

Hillarious!

:grin

Very entertaining read and GREAT FREE ADVERTISING! Thanks to you guys I am being flooded with phone calls and so many new orders, I don’t know what to do with…….So many, in fact, that we just purchased another warehouse to double our holding capacity.

On the other hand, I have to wonder how you guys have so much time on your hands to concoct these fantasies?

And the reason behind your funny stories? Jealousy? Probably. Or is it a marine collector turned squatter, that we had to evict from our home in the Florida Keys? Or a competitor, that our suppliers refuse to deal with? Or a little online/frag swap peddler that wasn’t allowed to cherry pick our best corals? Who knows……..

The little clique that spends so much time posting these nonsense comments obviously have such a low level of intelligence that they completely miss the fact that professional business people are not in the least bit impressed with this kind of childish and unprofessional behavior.

If you are a bonafide retailer, I would like to invite you to visit our facility and look at the beautiful corals we bring in on a weekly basis. If you are a hobbiest, you can purchase our corals from your local store and if you are in the Orlando area, please visit World Wide Corals on Orange Blossom Trail, they have hundreds of our corals in their awesome store for sale.

And, you can always see our corals on the australiancorals dot net website!

Guest
reply icon Replying to comment of Dorthie Fog

To sit there and insult my intelligence Andrea is beyond obtuse and quite telling of your character. I am simply on here voicing my unpleasant experience dealing with you, Andrea Stockhausen, specifically.

You know that you sent me diseased coral and you know exactly who I am, I do not have to spell it out for you. If you do not know just simply check your voicemail or are you the one who is lacking intelligence?

I hope that my post on your misbegotten business is viewed by anyone who is planning on purchasing from you in order to save them from the headache and thievery that will ensue. Don't flatter yourself, I have been in the retail business for 20 years and never have I come across a more fraudulent business than yours.

Dorthie Fog
reply icon Replying to comment of Guest-640273

I really shouldn't lower myself to your level and answer but this is getting more funny by the minute.....LOL...

So you are from Miami and got a SHIPMENT from me...was that by Stage Coach or Pigeon Post?

C'mon, if you really want anybody to believe your sad stories, you need to get a little more creative than that :)

You might be confusing me with the guys down the road, since I don't carry diseased, B grade or A grade Corals, do you even know what that is?

I'll tell you what, if YOU come by our office tomorrow, I will have a cheque ready for you in the amount of $ 1000.00. As a matter of fact, let's make that $ 2000.00!

Just need you to post your name right here, so we can get the spelling right :grin

Guest

Bluewithaclue share your story on pissedconsumer, honestly the only way to prevent others from being taken advantage of by Andrea and Exotic Sea Life Intl is to warn them and thankfully pissedconsumer.com provides a great medium for this. As I have mentioned earlier, I am actually in talks with a lawyer because upon reading these reviews it seems that I am not the only one being sold diseased corals of grade B quality.

Dorthie Fog
reply icon Replying to comment of Guest-638071

Hillarious!

:grin

Very entertaining read and GREAT FREE ADVERTISING! Thanks to you guys I am being flooded with phone calls and so many new orders, I don’t know what to do with…….So many, in fact, that we just purchased another warehouse to double our holding capacity.

On the other hand, I have to wonder how you guys have so much time on your hands to concoct these fantasies?

And the reason behind your funny stories? Jealousy? Probably. Or is it a marine collector turned squatter, that we had to evict from our home in the Florida Keys? Or a competitor, that our suppliers refuse to deal with? Or a little online/frag swap peddler that wasn’t allowed to cherry pick our best corals? Who knows……..

The little clique that spends so much time posting these nonsense comments obviously have such a low level of intelligence that they completely miss the fact that professional business people are not in the least bit impressed with this kind of childish and unprofessional behavior.

If you are a bonafide retailer, I would like to invite you to visit our facility and look at the beautiful corals we bring in on a weekly basis. If you are a hobbiest, you can purchase our corals from your local store and if you are in the Orlando area, please visit World Wide Corals on Orange Blossom Trail, they have hundreds of our corals in their awesome store for sale.

And, you can always see our corals on the australiancorals dot net website!

Guest

I feel you man, been there done that!

She will never have my business again that's for *** sure

Worst customer service experience I've ever come across and her corals destroyed my entire system, when I asked for credit I was told "not my problem, you deal with it" by none other than that troll Andrea

Dorthie Fog
reply icon Replying to comment of Guest-636450

Hillarious!

Very entertaining read and GREAT FREE ADVERTISING! Thanks to you guys I am being flooded with phone calls and so many new orders, I don’t know what to do with…….So many, in fact, that we just purchased another warehouse to double our holding capacity.

On the other hand, I have to wonder how you guys have so much time on your hands to concoct these fantasies?

And the reason behind your funny stories? Jealousy? Probably. Or is it a marine collector turned squatter, that we had to evict from our home in the Florida Keys? Or a competitor, that our suppliers refuse to deal with? Or a little online/frag swap peddler that wasn’t allowed to cherry pick our best corals? Who knows……..

The little clique that spends so much time posting these nonsense comments obviously have such a low level of intelligence that they completely miss the fact that professional business people are not in the least bit impressed with this kind of childish and unprofessional behavior.

If you are a bonafide retailer, I would like to invite you to visit our facility and look at the beautiful corals we bring in on a weekly basis. If you are a hobbiest, you can purchase our corals from your local store and if you are in the Orlando area, please visit World Wide Corals on Orange Blossom Trail, they have hundreds of our corals in their awesome store for sale.

And, you can always see our corals on the australiancorals dot net website!

Guest
reply icon Replying to comment of Dorthie Fog

Yes, dealt with her too in the past, several years ago. She is a nasty, aggressive lady that thinks only she has the best stuff, but really it is not, in fact it is all hype and bluster.

I got shipments that mad me crazy with rage over the junk I was sent when I was promised cherries. I never expected all cherries, but at least some and got junk! Then just try to call and discuss it, oh man what a hassle. Sorry, there are too many wholesalers out there now to put up with her nasty personality.

Sorry Andrea, but you need to sit back and reflect upon how you really treat your customers, no not what you think you do, what you actually do.

Just put yourself in your customers shoes for a while and be honest with yourself and maybe you might change just a bit for the better. I hate seeing these stories, because I have been there and got screwed by you and don't want any one else to go through your drop and lies!

Dorthie Fog
reply icon Replying to comment of Guest-645688

A former customer?

Could you give me your name please? My datebase shows NO customers from the Raleigh, North Carolina area. Sorry about that :)

The little vindictive clique at work so late on a Friday night? Feel sorry for you that you have nothing better to do than post this kind of garbage..... :grin :grin :grin :grin

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Anonymous
map-marker San Diego, California

Andrea Stockhausen is a THIEF

here is a link to ANOTHER pissedconsumer.com complaint section made in regards to the crook Andrea Stockhausen the OWNER of Exotic Sea Life International in Miami!!! BEWARE!! She sent me a shipment of zoanthids that were completely wrecked in a day and did not care to fix her mistake!! I strongly advise that you avoid buying anything from her until she adjusts her business practices. Normally zoas do not die a day after arriving and it looks like I am not the only one who has had issues with her products. She refused to even take my calls and basically told me that I was on my own and that it was not her problem!! http://exotic-sealife.pissedconsumer.com/andrea-stockhausen-of-exotic-sealife-201210****5334.html
View full review
Loss:
$500
7 comments
Guest

ANDREA IF YOU WERE AMONG THE 6 MOST IS BECAUSE OF YOUR THIEF SKILLS. WOMAN YOU'RE A SICK EVIL HEARTLESS DISGUSTING PERSON. YOU WILL BE COUGHT SOON.

Guest

THIS WOMAN IS A THIEF, A POUCHER. SHE HAS PEOPLE WORKING FOR HER DOING HER POCHING FOR HER.

NOT ONLY THAT HER FISHES ARE SICK.

SHE SELLS SICK DESEASED FISHES ALONG WITH EVERYTHING ELSE. BEWARE OF THIS WOMAN SHE'S A THIEF!

Guest

Yeah she's known around the business for having tons of diseased merchandise, sorry to hear about what happened to you and hopefully others heed this warning! I was a customer until she screwed me over!

:upset :upset :upset :upset :upset

Dorthie Fog
reply icon Replying to comment of Guest-647595

Great timing for yet another bogus "comment".....

We are proud to announce, that yesterday, we where named as one of the TOP 6 Coral Wholesalers in the Country!

Thank you!

:p :p :p :p :p :p :p :p :p :p :p :p

Dorthie Fog

Dear Anonymous,

So sorry to hear about your troubles. I would love to get a better description about those "wrecked" zoas, LOL

That's a funny statement. Unfortunately, we haven't send any shipments to "San Diego" lately.

But once again, please do not hesitate to reveal your name and invoice number, and if you indeed purchased something from us, I will give you a full refund plus $ 500 for your trouble.

I am so looking forward to hearing back from you

:grin :grin :grin :grin :grin :grin :grin :grin :grin

Guest

wow this lady just cant get it together...

:(

Dorthie Fog
reply icon Replying to comment of Guest-642701

Honey,

Thanks for your concerns, if I need some help to "get it together", I'll be sure and ask your assistance

:grin :grin :grin :grin :grin :grin :grin :grin :grin :grin

View more comments (6)

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