200 CLAIMED LOSSES
1 TOTAL REVIEW
Worst Customer Service Department
I have never dealt with a worse company. Their chat service doesn't generate a transcript so you never have a record . They can't find you in their Live Chat system. When you try to originate another chat they don't have a way of verifying you contact them before. Promises to have a manager call never happen. Calls into customer service-NEVER GET PICKED UP. My last two attempts were 60 & 70 minute waits before being disconnected. I've given up and will not purchase another item from Marmot, Ex O or any of their other companies and will be selling all their products I currently own on Ebay. Vote with your dollars and boycott these companies.
Reason of review
Poor customer service
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