Nicole G Cbe

I want to prevent other people from being scammed by this company.

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I moved back to southern California and was searching for a home. A coworker suggested I use her sister-in-law Ella as an agent.

In the beginning, I thought this agent was a good agent. She told me she had been an agent for several years. I later found out, she had only been an agent for less than one year. I located a home, and this agent told me there were other people interested in the home and told me to put in an offer.

I told her I was not interested in putting in an offer because I hadn't seen the home. This agent assured I could always back out the deal of I didn't like the home. I put in an offer against my better judgment. I later found there were repairs needed that I was not ready to pursue.

I told said agent I was no longer interested, and she stated it was too late. This agent assured I could request funds for repairs. We signed documents requesting funds for repairs. The sellers agreed.

The agent did not follow through, and when the home closed, the agent told me I would not be receiving funds for repairs. She was nonchalant about the situation, and told me just to call a contractor. I am now in a home that needs over 20,000 00 in repairs. DO NOT TRUST EXCELLENCE REALTY.

This company is only interested in making a sale at your expense. The company is a scam.

View full review
Loss:
$15000
Cons:
  • Inexperienced realtors
  • And does not look out for the best interest of the customers
  • Inly trying to make a sale

Preferred solution: Full refund

User's recommendation: Fund an experienced agent and research the history.

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To help every potential homeowner find answers to their most important real estate questions, we’ve invited Ty Wilde Realtor & New Home Construction Specialist. In this video interview, we asked Ty to share his vast experience and give expert advice on whether to build a house or buy a house, what’s the best time to buy a house, what to consider during the house inspection, and more.

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Ty Wilde
Ty Wilde

Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

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