New Reviewer

EXCEL MOTORS IS THE WORST REPAIR SHOP IN BIRMINGHAM!

I am an Army veteran and Mr. Wilson, the one eyed tubby lying *** machine owner, STILL took advantage of me. I took my 98 Lincoln town car here to have a motor installed for $1195 inclusive and a 5 day installation time. First he had 8 different mechanics working on my car and it took them three months to do the job. I had actually paid the owner $1000 down (thought I'd get presidential treatment) and he took three months to complete it. I had to call him almost daily bc he will NOT call & update u. Finally when he was finished I drove away after signing a contract for the remaining $195 thinking all was well. Little did I know my airbag suspension system was all but finished bc one of the many mechanics did not turn the suspension switch off in the trunk. Now I have an ok motor and no shocks and he STILL wants $195. I have decided that if he won't do right by me I will try to be the last costumer he'll ever have. I have contacted the BBB, FTC, as well as the Alabama Attorney Generals office in an attempt to have him shut down. From one hard working consumer to another there are strength in numbers. If you live in the greater Birmingham area and need auto repair services DO NOT GO TO EXCEL AUTO INC 4811 1st Ave N! If u don't want your hard earned money STOLEN or your ONLY mode of transportation destroyed then PLEASE find a different mechanic. This place is nothing but a scam with a rip off artist as an owner.
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ID
#442462 Review #442462 is a subjective opinion of poster.
Location
Concord, North Carolina
Loss
$500
New Reviewer

Excel Automotive Repair in Chesapeake, Va Incompetent to say the Least

I needed some front end work from a collision. It wasn't that bad. Needed new hood, radiator, etc. Took my car to Excel Automotive in Chesapeake, Va and was quoted what I thought was reasonable. They claim to have fixed everything. My car spent 3 weeks in the hands of these incompetent !***!! After 3wks I finally get my car and the A/C seems to be working until I get home. So I take it back. Then they say I need a new compressor etc. Pick up the car and break down on the way home. Now the transmission is leaking. Take the car back and they replace the radiator, but now the radiator fan is hitting the engine. It has now been a month and my once decent car is still not right.BEWARE OF THESE IDIOTS!!. I'm usually pretty good about checking out business for services, but this time I didn't and now I'm paying for it. DON'T BE A FOOL AND GIVE AWAY YOUR MONEY. THESE IDIOTS PROBABLY DON'T HAVE A LEGIT LICENSE, BUT I'M GOING TO FIND OUT!
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1 comment
#201427

Thank you so much for this review! I'm looking for an auto body shop and was considering going here, but not now! I'm so sorry your experience was so negative.

ID
#133767 Review #133767 is a subjective opinion of poster.
Location
Chesapeake, Virginia

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