Excalibur Films

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I ordered one used dvds for 13.99 free shipping total13.99

Total payment 63.88 WHAT?

If this doesn't get fixed they lost a customer and I have a long wishlist

I ordered one used dvd for 13.99 free shipping total13.99

Total payment 63.88 WHAT

Please work on this I would like to be a customer.i already have a long wishlist your the only company that sells sleeved DVDs my Gmail is

robertgiencke@***.co

Ordered movies got some took 3 months going on 6 and have not received my other 2. No one answers the phone or answers text

Havent got my order I would like to get it and if I do I will be doing more business with you but until then I wont be it has been 3 and a half weeks

i ordered and payed for a dvd and 45 days later ,, nothing , wont answer my emails 30 dollars GONE

Still haven't received my dvd I ordered read a lot of bad reviews after the fact . if your not gonna send my order I would like a full refund

Excalibur sent me an Email stating that the DVD I ordered was on back order and would be sent as soon as it came in. That was several weeks ago and I've heard nothing since.

I understand they may be having trouble with THIER vendor and if the DVD is no longer available I would like to know so I could make another choice or get my money back. I would certainly NOT make another purchase if this doesn't get resolved, nor could I recommend this company to anyone else!

After some time passed I received an Email from Excalibur stating that the DVD was on back order and would be sent as soon as it came in. That was several weeks ago and I've heard NOTHING from them since.

It is possible that they are having problems with their vendor. If that is the case and the DVD is no longer available I would like to know.

I could make another choice or get my money back. I can't see myself making another purchase if this doesn't get resolved.

I ordered a DVD and received an email back and that the order had gone through ( it had been taken from my account) and I'm having difficulty contacting them to find out what is going on.

My name is John L Davis and I placed an order on the 5th of August and I have not received that order as of yet . And would like to know just when i might receive it.

It was for carol connors Triple feature and Erotic Adventures of Candy and Brides initiation. I have read some bad reports about Excalibur Films and I will say this and if my order is not filled soon, I will spread the word and will no longer order any thing from you in the future.John L Davis.

I ordered a certain film which they had advertised on their web site. I waited over a week and it didn't show up so I left them a message on their answering service saying that I wanted a refund. It was only then that they told me it was out of stock and to order something else. I e-mailed them that I wanted a refund and they still never got back with me. I finally went to my credit card issuer and told them the story and they said they would deal with it.

Their customer service is non existent.

I'm used to Amazon where you get what you want and everything goes off with out a hitch but not these folks.

Do not order from these folks.

My experience with this company was a while back. At the time they offered a trade in program for dvd titles.

All I had to do was pay for shipping both ways. Experienced a number of problems. They didn't appear to have in stock what they stated on their website was in stock. They sent me coupons for new orders or exchanges then tried to find some other way of recouping the amount of the coupon by overcharging me for shipping, using bogus arithmetic on the bill, or accepting the dvd I sent to them then never sending to me the dvd I requested or anything else.

When I contacted their customer service department they insisted I send to them all different kinds of documentation acting as though they didn't keep any records or have any information about my orders. After an amount of time had passed after I stopped doing business with this company they sent me an email trying to get me to do business with them again.

I refused.

This company charged my credit card for shipping and merchandise that was not in stock. After 8 weeks on backorder, I cancelled the order and was promised a refund that was never issued.

Contacted the company again, and once again, they lied and said they would mail a refund. They strung me along until it was too late to dispute the charge with my credit card company. To top it off, after ordering from them, fraudulent charges showed up on my credit card account. These people flat-out lied and ripped me off.

Probably should have suspected they were thieves and liars given their business.

Don't make the mistake of ordering from them.