New Reviewer

Kept my plane for a really long time and kept my deposit!

I decided to have Eric Hockman from Evolution Aerostyling paint my aircraft. It wasn't flying season since it was late in the year so I wasn't at first concerned about the the amount of time that my plane was in the shop. Well, 6 months go by and Eric starts telling me that he would be finished in 3 weeks....plane still isn't finished. I'm pretty sure I will have to get a lawyer to get my plane back some day. I believe that Eric is very unmotivated and very unorganized. He does do some really good work but it's always on his time which is a lifetime to "normal" people. Stay away!
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3 comments
#610156

That Eric dude's brother Elmo gave VD to my dog!

#610158
@PissedConsumer610156

Wow...that is harsh!

#2133962
@PissedConsumer610156

Most likely true......

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ID
#385251 Review #385251 is a subjective opinion of poster.
Loss
$15000
New Reviewer

Horrible service, incomplete job

Evolution Aerostyling took our plane to paint and recover interior and promised to have job done in 3 months. Nine months later after the owner finally said plane would be ready, we show up and seats, uncovered still...lots undone. This took all day waiting to finally get plane. Before leaving, found several more things they either forgot to do or did in a sloppy manner. An example of this is stripping door handle, then using epoxy to hide their mistake. This is the most horrible place of business ever, and extremely unreliable! Never ever take your plane to this place!
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5 comments
#786033

Dealing with Eric and Elmo Hockman has been a terrible experience. I'm surprised someone hasn't broken their knee caps. The Aviation industry would be much better without them.....BEWARE !!!!

#695897

follow up..... I did have to retrieve my aircraft and take to new shop for finish up.

I have to commend Elmo and Terry Hockman for their heroic efforts to correct my situation with outstanding paint work and courteous return of my A36. Eric's talents are evident, delivery of interior just took too long to come to fruition. My hopes are that the interior side of their projects reaches the speed of their paint work.

I'm sure finishes will be phenomenal. -Lloyd S.

#690627

Avoid Evolution AeroStyling/aka Avsource West/aka Outlaw Aero Customs? I think you are all being too critical.

I gave up my A36 Bonanza in June of 2012 with the understanding from Eric Hockman that it was going to be heroic for him to have the aircraft back in time for Oshkosh in late July. Eric said it might take until the end of August 2012 but he was unable to make the initial timeline because he needed to use my deposit to go on vacation. But it wasn't just any sudden vacation, it was a honeymoon.

It's understandable that he then had no money to pay experienced help. I sure can't blame him for turning down my free assistance and experience with aircraft and boat interiors nor could I expect him to accept free help from my father right there in Midland who restores antique cars. Of course neither of us can match the caliber of skilled labor he hires off the street and he doesn't need anyone around creating a sense of urgency. An established depositor can be a distraction.

Since September of 2012 Eric and his family partners have also encountered every imaginable: weather, employee, family health, and supply issue....thankfully no locus swarms. It's going on 14 months but I have to had it to them, they are still taking on new interior jobs via the internet site. Many taken in and completed during my plane's down time. By the way, if you need an interior, Eric will explain that he needs a 50% deposit and can educate you about the necessary design of custom work being the predominate issue done in the design phase.

Eric can also help you understand that everything is fast after the design and molding stage are completed and will be delivering your plane within a month of completing that.....OK maybe one more month if he's not feeling well.....for sure by the end of fall if he finds help, OK by late December, or given the holidays by January, definitely by spring break.... Now you shouldn't get frustrated if you feel you cant swallow another excuse,you really cant expect a progress report when there's nothing to report via phone or email....Before you threaten to sue him, you need to talk to his dad Terry, or his brother Elmo on site. They can help you understand the reason you don't see any of the "benchwork" is because it's was all just preliminary casting of molds. You have to understand that Eric is such a perfectionist that he tosses all the unperfected attempts.

The family partners can also try help you understand this is Eric's art which we lay people won't appreciate from a simple realist point of view. I now understand that any criticism from a customer is nothing but an uneducated nuisance of communication that will cause Eric such turmoil, he's had to table my plane work and go home in frustration for a day or weeks.

Given the down time, I suggest you at least buy a paint job. The family will gladly begin one while your plane is stuck in the shop for interior work. They do great work given you are patient with them because the interior will be finished by the time the paint assembly is done. Of course you'll need to pay another 50% deposit on that also, but it won't delay the interior work cause that's all being done on the work bench anyway. You should probably even go ahead and get a new annual while it's down and even overhaul the prop. Well it might delay the interior work if they run out of paint, or the dust is blowing after they start the work.

When the paint is done they will explain that they are a separate entity that needs paid in full for the paint. It will be too bad about the unanticipated interior delays caused by the paintwork, but you can always go to another interior shop and start over with the stack of pieces laying over in the corner. Of course there will be some missing pieces, but you only have to assemble enough of the interior to obtain a ferry permit.

FYI-Evolution AeroStyling / aka Avsource West now also has the DBA "Outlaw Aero Customs"

-Lloyd S.

#535513

I have to amend my other statement...Besides Evolution Aerostyling, the other company namd is AvSource West. The Hockmans are the people responsible for the company.

#535509

My plane has been there for 14 months as of tomorrow. I was told that the weather was too hot, weather was too cold, could not find good help etc.

Then Eric Hockman (the supposed owner) stopped returning my phone calls. I got an attorney from the Midland area to check out the progress and he was told that the plane would be complete in four to six weeks...that was seven weeks ago. Now my attorney went there again and was told by Terry Hockman (the supposed owner again) who is Eric's father that my plane as well as at least one other will not be completed for at least a year. He also said that he fired both Eric and his brother Elmo because they were doing nothing but screwing around and not running the company.

It also turns out that there are at least three other people in the same situation as I am. I am also told that these guys don't have any assets at all so after I get my judgement, there is nothing to be gotten anyway so I am screwed. Now I'm going to have to pay someone to reposess the plane and pay someone else to get it airworthy so I can at least recover some of my asset. These guys do not care at all that they take your money and give you nothing for it...they have no integrity at all.

My attorney also told me that some other poor soul was dropping his plane off when he was there yesterday!

Besides Evolution Aerostyling, they also have another name which is Av Source which also has a place close to the San Antonio Airport. Avoid at all costs: Evolution Aerostyling, AvScouce, and Eric Hockman at all costs!

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ID
#329297 Review #329297 is a subjective opinion of poster.
Location
Fairfield, Texas

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