EVO Entertainment
EVO Entertainment Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EVO Entertainment has 2.5 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful facility, Only movie theater in some areas.
Cons: Bad customer service, Poor customer service, Small theaters.Recent recommendations regarding this business are as follows: "If your tix are on your phone, print them out just in case. Customer Service is very poor", "Pick a different theater.", "I liked the old app better. You could get help. The new app sucks".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
EVO Entertainment has 2.5 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful facility, Only movie theater in some areas.
Cons: Bad customer service, Poor customer service, Small theaters.Recent recommendations regarding this business are as follows: "If your tix are on your phone, print them out just in case. Customer Service is very poor", "Pick a different theater.", "I liked the old app better. You could get help. The new app sucks".
Most users ask EVO Entertainment for the refund as a solution to their issues.
Review authors value the most Location and Discounts and Special Offers. Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Pending charges
We tried to purchase 3 tickets online on the way to the theater. 2 x pending charges of $53.50 were held up in my chashapp account.
It had been 7 days and still $107 was held until the pending charges fell off. I called Evo to see if they could delete on their end. It was not possible. However the manager offered 3 x complimentary tickets, sodas and popcorn, and 1 hour unlimited games in the arcade.
I was very impressed that they extended that generous exchange and apologized. You don't see much of that anymore.
Thank you Daniel and Evo Entertainment for caring. I'm very grateful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy online tix were not honored
Poor Customer Service and no reply to communications.
When we went to the theater, the confirmation did not appear on my phone. I'm not sure if it was a WiFi or some other issue. Nevertheless, I did have the credit card used and proof of the charge to my credit card account. Also, the actual seats reserved.
The theater personnel were obnoxious and embarrassed us and indicated if I wanted to see the movie, I would have to buy 3 new tickets. Of course, I had no choice because my granddaughters were anxious to see the movie.
I've complained but never received a response. This experience is very disappointing.
- Beautiful facility
- Poor customer service
Preferred solution: Full refund
User's recommendation: If your tix are on your phone, print them out just in case. Customer Service is very poor
Pflugerville, Texas
No one is responded
as i thought i have booked the tickets in the kyle but it was booked in the cary no one is responded
Need help with your issue?
Get support from our consumer experts.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hampton, Virginia
Refund
Purchased tickets online for the Hampton roads location,but after arriving to see my movie I was told the tickets were for a totally different location and that the movie I wanted to see wasnt airing at that location
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTicket refund
Hello, on july 21st i ended up not being to use my tickets and 3 hours before showtime i began emailing and calling to get a refund to which i never got an answer. I also tried canceling the tickets on the app but it wasn't working.
Can i please have the refund initiated? Thank you.
- Only movie theater in some areas
- Bad customer service
- Small theaters
Preferred solution: Full refund
User's recommendation: Pick a different theater.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
San Antonio, Texas
I just purchased Creed 3 tickets for this Sunday but I wasn't sent a email of confirmation.
Ive still havent been assisted with any help, Im trying to get the tickets that I purchased emailed to my email, or at least a barcode to scan.
Seguin, Texas
Can't get my rewards to transfer to the new app
You had an updated EVO app. I downloaded the new app.
It would not let me sign in keep saying cant find my email address. I have sent 4 different request to get help getting my rewards transferred from old account into the new EVO app and no one will answer my request.
User's recommendation: I liked the old app better. You could get help. The new app sucks
Seguin, Texas
Can't get my rewards to transfer to the new app
Im not a pissed customer. I am a person who needs help my rewards from old app to transfer to new app. And cant seemed to be able to contact technical or customer service What is the secret to get help
Companies Similar to EVO Entertainment
Brauntex Theatre
Fathom Events
“Trying to find out how I can see that movie at my parish Jesus thirst cause something the church needs...“
UEC Theatres
“Hello, we visited UEC Theater today in Rocky Mount, NC, Sunday, June 8th about 1:35 PM or so. My husband...“
Reading Cinemas
“I purchased 3 tickets to the Barbie movie July 21st for 10pm showing time. I never received the...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.