Unclaimed
Evo Automation
750
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
Deceptive sales practices
I had a representive from one of ADT's subcontracted sales companies Evo Automation come to my house last year in August. He gave us a whole shpeel about how if he could put a sign in our yard we could get a security system for free. My husband and I both specifically asked him how long the contract was for for the monitoring monthly fee and were told that it was 1 year. We specifically asked what it would cost it us to cancel after a year and he told us it wouldn't cost us anything. He told us that when a year was up we should call and tell them we were going to switch companies and they would lower our monthly payment or we could just stop it anytime after a year. Last month I called ADT and asked for a lower payment and was told no so I got a different system with a cheaper monthly fee. I then called to cancel and was told that I have a 36 month contract and it will cost me almost $700 to get out of it and basically said too bad! They contract out with companies that use deceptive sales practices.
ID
Location
Salt Lake City, Utah
Reason of review
Return, Exchange or Cancellation Policy
Loss
$750
Preferred solution
I want Evo to work out the details with ADT to cancel my contract
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