Evo Automation Reviews
Evo Automation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 customer review. Consumers are mostly dissatisfied; the single detailed review cites deceptive sales practices, an unexpected 36-month monitoring contract and nearly $700 cancellation fee.
Positive Feedback
No positive experiences reported in the available review; the sales pitch promised a free system and a 1-year cancel option that the customer says was not honored.
Negative Feedback / Risk Areas
- Alleged deceptive sales practices by subcontracted reps.
- Unexpected long-term contracts and high cancellation fees affecting billing and refunds.
- Poor response from customer service when seeking payment adjustments.
Key Takeaways for Future Customers
- Review Evo Automation reviews and Evo Automation customer complaints before agreeing.
- Get written contract terms on monitoring, subscriptions, and cancellation fees.
- Confirm billing, refund and customer service policies with the provider and any subcontractors.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 customer review. Consumers are mostly dissatisfied; the single detailed review cites deceptive sales practices, an unexpected 36-month monitoring contract and nearly $700 cancellation fee.
Positive Feedback
No positive experiences reported in the available review; the sales pitch promised a free system and a 1-year cancel option that the customer says was not honored.
Negative Feedback / Risk Areas
- Alleged deceptive sales practices by subcontracted reps.
- Unexpected long-term contracts and high cancellation fees affecting billing and refunds.
- Poor response from customer service when seeking payment adjustments.
Key Takeaways for Future Customers
- Review Evo Automation reviews and Evo Automation customer complaints before agreeing.
- Get written contract terms on monitoring, subscriptions, and cancellation fees.
- Confirm billing, refund and customer service policies with the provider and any subcontractors.
Deceptive sales practices
- - An Evo Automation rep promised a free system for a yard sign and 1-year monitoring; later learned of a 36-month contract with a $700 exit fee.
I had a representive from one of ADT's subcontracted sales companies Evo Automation come to my house last year in August. He gave us a whole shpeel about how if he could put a sign in our yard we could get a security system for free.
My husband and I both specifically asked him how long the contract was for for the monitoring monthly fee and were told that it was 1 year. We specifically asked what it would cost it us to cancel after a year and he told us it wouldn't cost us anything. He told us that when a year was up we should call and tell them we were going to switch companies and they would lower our monthly payment or we could just stop it anytime after a year. Last month I called ADT and asked for a lower payment and was told no so I got a different system with a cheaper monthly fee.
I then called to cancel and was told that I have a 36 month contract and it will cost me almost $700 to get out of it and basically said too bad! They contract out with companies that use deceptive sales practices.
Preferred solution: I want Evo to work out the details with ADT to cancel my contract
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