Amy L Bej
map-marker Salt Lake City, Utah

Deceptive sales practices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I had a representive from one of ADT's subcontracted sales companies Evo Automation come to my house last year in August. He gave us a whole shpeel about how if he could put a sign in our yard we could get a security system for free. My husband and I both specifically asked him how long the contract was for for the monitoring monthly fee and were told that it was 1 year. We specifically asked what it would cost it us to cancel after a year and he told us it wouldn't cost us anything. He told us that when a year was up we should call and tell them we were going to switch companies and they would lower our monthly payment or we could just stop it anytime after a year. Last month I called ADT and asked for a lower payment and was told no so I got a different system with a cheaper monthly fee. I then called to cancel and was told that I have a 36 month contract and it will cost me almost $700 to get out of it and basically said too bad! They contract out with companies that use deceptive sales practices.
View full review
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: I want Evo to work out the details with ADT to cancel my contract

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article