Anonymous
map-marker Chicago, Illinois

My order is missing parts

I ordered two guns from here now I ordered them Monday on Cyber Monday I've only received one gun in one package they told me that and there was supposed to be too in this one package nothing is there except for one gun I paid $408 for this I expect to get everything I asked

View full review

User's recommendation: Double check with them constantly

MOLLY H Fos

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Weert, Limburg

Cannot get any response

Need info on if airsoft Rifle I am waiting for a will be here in time for Christmas. If not I need to do something else for my three grandsons. I have not been able to get anyone to respond to me through email or message

View full review

Preferred solution: Deliver product or service ordered

Naomi B Kwi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not receive order

Did not receive order.

Matrix high performance 11.1v stick type air soft lips battery approx 52. And had to pay 22 in shipping!!

Not easy to communicate w you.

Please call 392-423-****

View full review
Loss:
$74

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Port Deposit, Maryland

Did not receive order!!

How much more detail do you need??

Did NOT RECEIVE ORDER!!

Order # 1875****

Did not receive!!

Need for Christmas!!

302-423-****

View full review
DAngelo L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized purchase

My card was used to purchase something for 313.99 at 9:54pm ET and another purchase was made at 9:57 pm ET for 212.95 I have made a dispute with my card company. But I was reaching out to have this transaction stopped and money returned

View full review
Loss:
$527

Preferred solution: Full refund

Alec B Jhs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hit or Miss

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Evike is one of the most popular Airsoft companies.

Meaning that they have a lot to deal with in terms of customers.

First of all Emailing them is a huge waste of time, You better not hold your breath if you want that email reply.

Calling them is a bit more effective. While you have to go through robots you'll get there faster than Emailing them. Trust me.

I can't recall a time where something came in broken except once.

It was an Under-barrel grenade launcher but it was not their fault it was the manufacturer. I had to pay for shipping but they gave me a refund and I got some goodies out of it. So I didn't leave empty handed. Now I've heard some insane horror stories from Evike. So I must be the lucky one.

View full review
Loss:
$10
Pros:
  • Website
Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Take my money and run

First off i paid for overnight air $110 and got my gun 4 day's later. When i used my gun for the first time the drop on the bb flight was about 8 inches @ around 80 ft.

I tried to adjust the hop up only to find out it was 1 click form max setting. Sent e-mail to costumer service only to be ignored.

A $1300 gun purchase that may as well be a paperweight. I do not recommend big item purchases with this company.

View full review
Reason of review:
Bad quality
1 comment
Guest

The manufacturer is the real problem, not the retailer.

And I must question the good sense of anyone who would pay $1300 for a BB gun.

Overnight shipping means just that - over night ; whichever night they decide to ship the goods - the actual carrier can't do anything until they receive the merchandise.

Your own *** for instant gratification lost you the shipping fee.

And what have you done on you own behalf ?

" sent an e-mail " Wow, that ought to stir them up ....

Anonymous
map-marker Mobile, Alabama

Gun Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Long wait times for customer service. They sent us a gun that we did not order.

We tried to call and stop the order. After a long wait, they told us to let the order go through and they would take care of it.

Now, they are telling us we are responsible for the shipping charges of the item - $40. We will never use Evike again.

View full review
Reason of review:
Not as described/ advertised
Anonymous

Review

Sold me a echo1 redstar wolverine jp60 used rifle, instead of new which lasted 5 min in game and stopped any activities I assume for ever . Waited 1 week just to get RMA numbr and shipping label.

2nd order-, grenade launcher for riffle, arrived used, part of order was detective. 2 times I ordered from them, 2 times I had issues like USED stuff instead if new. And they not going to return your money 100%.

Probably evike will issue you a store credit , which at the end will be 30% less amount of your invested money due to restocking fees. Be advise and safe Evike.com is not the only provider of airsoft products who exept PayPal Credit

View full review
Melek Kwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Dimas, California

Open Bolt Scar-LAirsoft GBB Rifle Pre-Order

Placed an order 11/29/13 and have received nothing but excuses as to why it hasn't arrived. The most common one is that it's tied up in Customs but that's a lie.

My cousin who works for Customs did a search and they have never received a shipment from WE. Today, after seven months we purchased from Airsoft GI in Walnut. Bought a better gun, got free magazine goggles, gas and 14% discount.

If I had waited until Thursday it would have been 20%.

Don't do business with EVIKE!!!!!!! They are dishonest and take your money and you get "NOTHING"!

View full review
Loss:
$322
Anonymous
map-marker Oostende, West-Vlaanderen

Worst customer service I've ever had

Placed an (international) order on the 12th of February and paid in full with paypal. Evike.com refused the payment, refunded me and asked for a bank wire (no explanation given). After wiring the money, I've received 0 feedback.

During the month I've been waiting now, I've sent 5 mails asking why they didn't accept paypal (to which I never received any response) and why I am still paying the same price for a service (paypal/credit card insurance) I'm not getting.

Apart from the additional fees I had to pay for the currency change and to complete the bank transaction, the worst part is not geeting any feedback.

If you're from Europe and doubting whether to order from Asia or America, choose Asia.

View full review
JuRan R
map-marker Irvine, California

Cant get part i need and its been a month

Evike.com is an airsoft distributor with terrible customer service. I purchased gun and a part that is clipped to the receiver fell out.

on the website it claims to have 100% parts support for this specific product so i emailed them saying i need one. its been a month of back and forth emails and now for the past week they just said we will email you if we can get the part. the company usually does good and I am satisfied with there products but this is riculous.

i cant use my gun until I get the part! sincerely, angry customer.

View full review
1 comment
trollolol

penus

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article