Evike
Evike Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Evike has a 2.1 star rating based on 3 customer reviews and a mostly dissatisfied sentiment. Rating distribution shows 67% unfavorable. Reviewers praise the website, discounts, and special offers and note a high price level.
Key Takeaways for Future Customers
- Read Evike reviews and document all calls and emails.
- Double check order status and cancellation policies before purchase.
- Expect long customer service waits and verify gift card or store restrictions.
Negative Feedback / Risk Areas
- Poor customer service response and unreturned emails or calls.
- Missing parts, damaged items, order fulfillment errors.
- Issues with refunds, billing disputes, and difficulty canceling orders.
Positive Feedback
Customers value the website experience and discounts on airsoft products.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Evike has a 2.1 star rating based on 3 customer reviews and a mostly dissatisfied sentiment. Rating distribution shows 67% unfavorable. Reviewers praise the website, discounts, and special offers and note a high price level.
Key Takeaways for Future Customers
- Read Evike reviews and document all calls and emails.
- Double check order status and cancellation policies before purchase.
- Expect long customer service waits and verify gift card or store restrictions.
Negative Feedback / Risk Areas
- Poor customer service response and unreturned emails or calls.
- Missing parts, damaged items, order fulfillment errors.
- Issues with refunds, billing disputes, and difficulty canceling orders.
Positive Feedback
Customers value the website experience and discounts on airsoft products.
Media from reviews
Don’t wanna answer the phone or email
Trying to return a product they delivered broken, I contacted them earlier, and they no longer want to answer me.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone numbers do not work, Website does not provide answer solutions.
Pissed cusumer. Cannot find a way to use a gift card other than in a specific store which is 1000+ miles away.store
User's recommendation: Be careful what you are purchasing, know wiith whom you are speaking with. Take notes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel order
Theres no way on the site to cancel an order on the weekend so now my order is ready to ship and I cant cancel!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cannot get any response
- - Asks if the airsoft rifle will arrive in time for Christmas.
- - No reply to emails or messages; need a Christmas plan for my grandsons.
Need info on if airsoft Rifle I am waiting for a will be here in time for Christmas. If not I need to do something else for my three grandsons. I have not been able to get anyone to respond to me through email or message
Preferred solution: Deliver product or service ordered
My order is missing parts
- - I ordered two guns on Cyber Monday and only received one gun in one package; I paid $408 and expected two items.
I ordered two guns from here now I ordered them Monday on Cyber Monday I've only received one gun in one package they told me that and there was supposed to be too in this one package nothing is there except for one gun I paid $408 for this I expect to get everything I asked
User's recommendation: Double check with them constantly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive order
Did not receive order.
Matrix high performance 11.1v stick type air soft lips battery approx 52. And had to pay 22 in shipping!!
Not easy to communicate w you.
Please call 392-423-****
Preferred solution: Deliver product or service ordered
Did not receive order!!
How much more detail do you need??
Did NOT RECEIVE ORDER!!
Order # 1875****
Did not receive!!
Need for Christmas!!
302-423-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized purchase
- - Card was used for 313.99 at 9:54pm ET and 212.95 at 9:57pm ET.
- - Dispute filed with card company; requests stop and refund.
My card was used to purchase something for 313.99 at 9:54pm ET and another purchase was made at 9:57 pm ET for 212.95 I have made a dispute with my card company. But I was reaching out to have this transaction stopped and money returned
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHit or Miss
- - Evike is a popular Airsoft company; email replies are slow, calling is faster.
- - One item arrived broken; shipping refunded.
Evike is one of the most popular Airsoft companies.
Meaning that they have a lot to deal with in terms of customers.
First of all Emailing them is a huge waste of time, You better not hold your breath if you want that email reply.
Calling them is a bit more effective. While you have to go through robots you'll get there faster than Emailing them. Trust me.
I can't recall a time where something came in broken except once.
It was an Under-barrel grenade launcher but it was not their fault it was the manufacturer. I had to pay for shipping but they gave me a refund and I got some goodies out of it. So I didn't leave empty handed. Now I've heard some insane horror stories from Evike. So I must be the lucky one.
- Website
- Customer service
Preferred solution: Let the company propose a solution
Take my money and run
- - Paid $110 for overnight air and got the gun in 4 days.
- - BB drop is about 8 inches at 80 ft; hop-up is 1 click from max; customer service ignored.
First off i paid for overnight air $110 and got my gun 4 day's later. When i used my gun for the first time the drop on the bb flight was about 8 inches @ around 80 ft.
I tried to adjust the hop up only to find out it was 1 click form max setting. Sent e-mail to costumer service only to be ignored.
A $1300 gun purchase that may as well be a paperweight. I do not recommend big item purchases with this company.
Gun Review
- - Long wait times for customer service.
- - They sent us a gun we did not order.
- - Now they say we are responsible for $40 shipping.
Long wait times for customer service. They sent us a gun that we did not order.
We tried to call and stop the order. After a long wait, they told us to let the order go through and they would take care of it.
Now, they are telling us we are responsible for the shipping charges of the item - $40. We will never use Evike again.
Review
- - Two orders had used items instead of new; rifle failed after 5 minutes and grenade launcher arrived used; RMA took a week; refunds may be credit.
Sold me a echo1 redstar wolverine jp60 used rifle, instead of new which lasted 5 min in game and stopped any activities I assume for ever . Waited 1 week just to get RMA numbr and shipping label.
2nd order-, grenade launcher for riffle, arrived used, part of order was detective. 2 times I ordered from them, 2 times I had issues like USED stuff instead if new. And they not going to return your money 100%.
Probably evike will issue you a store credit , which at the end will be 30% less amount of your invested money due to restocking fees. Be advise and safe Evike.com is not the only provider of airsoft products who exept PayPal Credit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOpen Bolt Scar-LAirsoft GBB Rifle Pre-Order
- - Ordered 11/29/13; it never arrived after months.
- - Switched to Airsoft GI; better gun, free mag, goggles, gas, 14% off; avoid EVIKE.
Placed an order 11/29/13 and have received nothing but excuses as to why it hasn't arrived. The most common one is that it's tied up in Customs but that's a lie.
My cousin who works for Customs did a search and they have never received a shipment from WE. Today, after seven months we purchased from Airsoft GI in Walnut. Bought a better gun, got free magazine goggles, gas and 14% discount.
If I had waited until Thursday it would have been 20%.
Don't do business with EVIKE!!!!!!! They are dishonest and take your money and you get "NOTHING"!
Worst customer service I've ever had
- - I placed an international order on Feb 12 and paid in full with PayPal.
- - PayPal was refused, refunded, bank wire requested with no explanation.
Placed an (international) order on the 12th of February and paid in full with paypal. Evike.com refused the payment, refunded me and asked for a bank wire (no explanation given). After wiring the money, I've received 0 feedback.
During the month I've been waiting now, I've sent 5 mails asking why they didn't accept paypal (to which I never received any response) and why I am still paying the same price for a service (paypal/credit card insurance) I'm not getting.
Apart from the additional fees I had to pay for the currency change and to complete the bank transaction, the worst part is not geeting any feedback.
If you're from Europe and doubting whether to order from Asia or America, choose Asia.
Cant get part i need and its been a month
- - Evike.com is an airsoft distributor with bad customer service.
- - A part clipped to the gun's receiver fell out, and the site claims 100% parts support.
Evike.com is an airsoft distributor with terrible customer service. I purchased gun and a part that is clipped to the receiver fell out.
on the website it claims to have 100% parts support for this specific product so i emailed them saying i need one. its been a month of back and forth emails and now for the past week they just said we will email you if we can get the part. the company usually does good and I am satisfied with there products but this is riculous.
i cant use my gun until I get the part! sincerely, angry customer.
Companies Similar to Evike
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
I apologize for the troubles and inconvenience you may have experienced with our phones and website. Can you please reach out to the following phone number or email with your questions/concerns so we may address them for you. (626) 286-**** / support@***.com