Pricing policy

2.6
Vendor sells the product (electricity) by how much time is consumed vending it, not the quantity of the product (kilowatt hours) as every user consumes (electricity) at a different rate (time). For example, vehicle A can charge at a low fixed rate but vehicle B can charge at a much faster rate, B gets many more KWs than A but pays the same as A. That, my friend, is grossly unfair to.

User's recommendation: Unless you're in California where charging unfairly is illegal, charge your car elsewhere.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4028020 Review #4028020 is a subjective opinion of poster.
Location
Daytona Beach, Florida

Mine was/is/and will continue to be to persuade this company to straighten up and fly right with regard to price their product fairly. They're not selling time. Their selling electricity.

1.7
Companies follow up was boilerplate. In effect: their response was essentially "we'll take your comments under advisement".

User's recommendation: If you feel as I do, charge with companies that treat their customers fairly and complain.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4006562 Review #4006562 is a subjective opinion of poster.
Location
Orlando, Florida

Didn't understand why there were several pending charges

3.2