Manufacturer: Eversource Category: Electricity Supply Clear all filters (17 of 17 reviews match)
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Super Bowl Sunday, no power, called at 2:15, said power would be back at 4:15, got text that now it is 7 pm, saw the eversource guys just sitting in their trucks, wtf.
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Anonymous

Anonymous My account was under landlord agreement means services will be switched to mt account after my tenant moves out. My tenant moved out on Jan. 4th and I assumed it is been switc...

Ok, I'm not home 5 days and nights a week.Yet, my bill is hovering around 300 and I have an outsourced supplier. I leave my temp at 65. No ones at my place. This is beyond ridiculous. In CT, they have us. No competition. Whatever they say the price is, you better pay it. 5 days and nights a week I'm not home and that can be verified.No one else is here but myself when I walk through these doors.
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Anonymous

Anonymous Duh, everybody who has Eversource knows outsourced suppliers are not always the best deal.

The information is on the Eversource website. This was a first time for me 17 years same address anyway the limits /qualifications regarding household size and income range etc are right on the Eversource website and are very fair. If approved you will then not only qualify for a possible percentage off your bill but if approved this can also place you in a "hardship status" if you qualify which in turn makes it so you only have to pay...
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Eversource Residential Electricity Supply Review

#898914
Excessive outage time. Consistantly lie about restoration time only to increase by 2 hours every time they come near the estimated time. Multiple work crews with many people standing around doin nothing but blocking the road. Demanding rate increases from local Gov and no relief when their fuel prices drop. Only increases and poor service.
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Eversource Residential Electricity Supply Review

#865442
Ever source power is a lying company. Sent notice that power would be interrupted in Our Area MondayJune 13th, ok I work at home... I heard part of the area had no power. So want do the idiots do today ?? They cut my power! I work at home!! How would eversource like it if I cut power again to them- without notice......no class company
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Eversource Residential Electricity Supply Review

#865427
There billing makes no sense got a disconnect notice for one month do Called them asked how it was 30 days over do wasnt do until 05/29/16 was told they start counting the days when they read the meter dont even get a bill until week later dont make sense shouldnt be past do until do date not from meter reading .hard up for money
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At least my Gas Company has the courtesy to knock on my door and give me a chance to settle before a shut off. Eversource has bad business practices and they endanger their customers with winter time shut offs, which boarders on illegal. Never ever had a problem when I was with WMECO. Ever since the merge I have had nothing but trouble with god *** company. My local paper is going to write an article. This complaint page will be beneficial I'm...
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I closed my account and they charged me after that.When I called them, the representative mentioned that I made a payment (but it is actually auto pay that is scheduled every month) and it is not their fault. When I close my account, I will expect that the autopay will not charge me. How can they assume that I will need to log back into my account and remove the auto-pay. When I asked for a refund, she mentioned that they could only send it in...
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After having just paid over $2,000 (from a tenant's unpaid bill from 6 YEARS ago!!, and an over $400 "deposit" to reconnect electricity, oh, and $100 to get service back same day, my bill for this month is over $600 (residential!) because I owe $480 from previous month...HUH???My electricity was shut off with ONE letter in the mail, that looked just like those scam ones that are going around. They are also a monopoly in CT, and apparently have...
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1.0
I liked
  • I have never like them
I didn't like
  • Anything about this terrible company
#935188
My online account and automated phone status stated that I had till 26th of month to make payment.I was shut off on the 14th. Paid amount due but was not reconnected till next day even with emergency circumstances. I had previously made a small payment on the 22nd of the previous month at the request of representative after I had called to inquire about being put on budget payment plan. After shut off i was told that i was not enrolled in plan...
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Anonymous

Anonymous Same thing happened to me!

Anonymous

Anonymous I don't care to hide from Eversource. I called and complain at the CEO office and someone called me pretending that something would have been done about the injustice against ...

Both my landlord and I had our power disconnected (2 separate accounts, same house) on the same day without any notice to either of us.No email, no phone call, no letter. Neither of us had ever been disconnected before. I paid online immediately, he paid via phone. 4 hours later the guy came to hook him up, but not me! I tried the automated system to get a reconnect but it didn't recognize my account # (tried 3 times) nor my phone #! Had to then...
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1.0
I didn't like
  • Terrible customer service
#918605
They send you the laws they had passed .for there benifit. 4 days later there demanding there deposit for power 225. Dollars. And they want to have access to my checking account for auto pay . Or they want a thrid party . When your self employed the money dont come on a weekly basis. They make them selves look good when they give checks to charity ! There fees are out rages its over half of my bill! If you could see these guys working 2 hours...
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2.4
I didn't like
  • Slow to respond
#913573
When Eversource replaced our old [and easy to understand] PSNH net meter for our solar panels with an RFID meter and a difficult to understand bill, I began to look at what we produced for solar power via our 'Enphase ' computer program that we've had for the past 6 years. Suddenly, according to Eversource's records, our production dropped by 50%, thus raising our bill. I have records for our production for the past 6 years, and old PSNH bills...
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I didn't like
  • Your website is in shambles
#909430