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Everi

Everi Reviews

www.everi.com
What is your customer experience with Everi?

Everi Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Everi has 2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied with a 67% unfavorable and 33% positive split. Recent recommendations warn: don't use Everi for money transfers or ATMs in casinos.

Key Takeaways for Future Customers

  • Check Everi reviews before using ATM or app services for cash or money transfers.
  • Expect potential refund delays and be prepared to contact your bank.
  • Verify transactions immediately and document issues for disputes.

Negative Feedback / Risk Areas

  • Funds debited but not transferred or refunded.
  • ATM and app malfunctions causing lost transactions.
  • Poor customer service: long holds, dropped calls, slow dispute resolution.

Positive Feedback

Some customers note fee-free cash access on e checking and occasional polite staff assistance.

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Media from reviews

Everi - Verification
Everi - Verification - Image 2
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account casino transaction money bank fault atm borgata cancelled kiosk matter
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Audrey D Eyv
map-marker Naples, Florida

Didn’t receive the money, but my bank says I did

AI Highlights
  • - Everi transfers debit but not credited; several transactions unresolved.
  • - The staff gave conflicting info and promised a refund that hasn't occurred.
Original review updated Jul 20, 2026

NO, MY BANK DID NOT TELL ME I RECEIVED THE MONEY IF THAT IS EVERI RESPONSE ? EVERI took the money and never transferred it.

I this is 4th time I have not received my money through the Everi app at the Immokalee Casino in Naples, Florida. One transaction is in the process of being investigated: $212 through my bank, and now 3 new ones, one for $190, $159, and $169. I was told on Saturday night, 7/18/26, it would fall off of my account, and since then it has not fallen off. The $159 came through as being refunded, but it has not been refunded; that still has been debited from my bank balance as well.

The Everi agent that I got two times in a row is not giving factual information because she promised me the $212 prior would have fallen off, and it did not. During that transaction, she stated that it was Apple Pay at fault.

After speaking with my bank, that is not the case. Needs to rectify this as soon as possible!

Loss:
$730
Cons:
  • This is a serious problem and then there are often issues with the app not working

Preferred solution: Full refund

User's recommendation: Don’t use Everi for your money transfers

View full review
Anonymous
map-marker Hartford, Michigan

Failed atm transaction

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Used a atm at *** on sat may 30th and it took money from account now almost 10 days later still havent got money returned to account. *** These companies and banks have insurance for these situations banks say contact merchant.

*** says contact bank...casino says nothing they can do. Well my lawyer says different.

User's recommendation: Don't use this companies ATMS

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Letcher Skc
map-marker Hudson, Ohio

ATM at borgata cancelled transaction but took money out of my account

Everi puts you on hold for over an hour & then hangs up. No one answers any of their phone numbers.

My transaction at one of their ATMs at Borgata cancelled my transaction but took my money. Borgata security stated it happens all the time.

I cant get through to anyone on the phone, I tried emailing them from their website. Their machines malfunction, steal your money, then leaves you with no recourse.

User's recommendation: Do not ever us a free standing ATM in a casino.

View full review
Loretta F Fpd
map-marker Mesquite, Nevada

Block on my checking

AI Highlights
  • - The host used the wrong institution, causing my checking account to be declined for 7-10 days.
  • - I expect a quick resolution to reopen the account.

The casino host used the wrong institution, and now my bank checking account is being declined for 7-10 days. Not my fault! You would think it could be cleared right away with a simple click to open my account.

Loss:
$19
Pros:
  • Good to get cash without a fee on e checking
Cons:
  • Not clearing immediately
  • Closing acct before notifying

Preferred solution: My account cleared before 7-10 days

View full review
Amaris Wxh

Verification

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Everi - Verification
Everi - Verification - Image 2

Just verifying my identity for check cashing services you provide at the casino kiosk. The queen casino thank you please assist me in this matter

User's recommendation: Yes very polite ,informative

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Anonymous
map-marker Palm Desert, California

Dispute

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AI Highlights
  • - Payment went through but no goods were delivered.
  • - No product was received after purchase.
  • - Money was charged but no product was received.

I bought the good and services but nothing came

Out from the machine but it went thru.

Lost of money is important .thats the main part of it u get the product but I didnt get any product that I bought as cash

User's recommendation: Change the machine or new machine should be bought

View full review
Marinela R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very poor service,unprofessional drivers,

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AI Highlights
  • - Order didn't arrive; address incomplete.
  • - Tried calling for free; got automated replies.
  • - No customer service to contact.

Didn't not show up with my order with the mention "adress incomplete "or "sorry we could not find home "and so on,I've tried to call free and I get in touch with robot repeating references to say but the robot saying "sorry I could get that could repeat "and so on,

No customer service to fill support

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Marie M Ljz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parcels delivered to wrong address

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AI Highlights
  • - The driver opened the outer security door and threw the parcel.
  • - When confronted, he said I can do what I like.

I noticed that the driver just opened the outer security door and through the parcel When confronted he said I can do what I like So we had a right confrontation over this It is NOT my job to make sure that the people who are on the floors above me get there parcels to them

Preferred solution: To make sure that dilivery is left outside the correct address

User's recommendation: Make sure you don't live in an upper floor flat You may never get your parcel

View full review

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