EverGreen Reviews
EverGreen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied; recent recommendation: GO ELSEWHERE. Complaints focus on high price level, poor customer service, and issues with discounts and special offers.
Positive Feedback
Some repairs ultimately addressed leaks and shipments arrived, but praise is limited; overall sentiment in EverGreen reviews is negative.
Negative Feedback / Risk Areas
- Wrong items delivered and unresponsive support highlight EverGreen customer complaints about order fulfillment and shipping partners.
- Poor communication and alleged warranty disputes and rude interactions reflect recurring customer service failures.
Key Takeaways for Future Customers
- Expect potential fulfillment errors and verify shipments promptly.
- Document interactions about repairs and warranties before accepting resolutions.
- Consider alternatives if responsive customer service and pricing are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied; recent recommendation: GO ELSEWHERE. Complaints focus on high price level, poor customer service, and issues with discounts and special offers.
Positive Feedback
Some repairs ultimately addressed leaks and shipments arrived, but praise is limited; overall sentiment in EverGreen reviews is negative.
Negative Feedback / Risk Areas
- Wrong items delivered and unresponsive support highlight EverGreen customer complaints about order fulfillment and shipping partners.
- Poor communication and alleged warranty disputes and rude interactions reflect recurring customer service failures.
Key Takeaways for Future Customers
- Expect potential fulfillment errors and verify shipments promptly.
- Document interactions about repairs and warranties before accepting resolutions.
- Consider alternatives if responsive customer service and pricing are priorities.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service and un-professional
- - Leak appeared 9 months after install.
- - Visit 2: four men blamed a 1/3 inch camera line.
- - Tar with a torch was applied and shingles were reinstalled.
After 9 months of installation of a Tilcor stone coated roof by this company a leak was detected through a small access panel in our master bedroom closet, the company sent over men two times, first time they did nothing as the leak worsened.
The second time they sent 4 men a one man who speaks spanish to explain what was needed. With no further communication they used the excuse that a small 1/3 of an inch camera line was seen and thus they believe caused the leak, this is nonsense.
They removed all the shingle and installed tar with a torch and reinstalled the shingle. Rain to day nothing seen but not a real rain, anyhow Robert Hanes a very snappy person at the company appears to have anger issues jumps down your throat on the phone, blames you for the leak, claims that I was a roofer, and is just disrespectful among everything else.
Instead of fixing the leak and just putting his tail between his legs, he calls and says the 5 year installation warranty is void. He is stead fast in getting you to be angry also.
Of course angry people have to get the last licks so voiding the 5 year warranty is good for business and I have turned away 5 people from this roof because of an extremely questionable installation.
Preferred solution: 5 year warranty in writing from this company
User's recommendation: GO ELSEWHERE
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