New Reviewer

Pissed off neighbor

EverDry Waterproofing Of Michiana - Pissed off neighbor
EverDry Waterproofing Of Michiana - Pissed off neighbor
HORRIBLE company! Hire them if you want to *** off your neighbors and end up getting sued for damages bc Everdry thinks it’s acceptable to drain someone’s sump pump directly to a neighbors home! I am not the customer, I am the neighbor of a person that used them and I am now being affected by their unprofessional, disrespectful, careless work! Today is day ELEVEN of a constant flow of water from my neighbors home across the street directly down my driveway to my home. While Everdry continues to supposedly work on a resolution they feel its perfectly acceptable to leave things the way they are and continue to pump my neighbors water to my home, now creating problems for me, potentially ending in me suing my neighbor for all of the damages. Myself and the neighbor have called them several times just to be brushed off and given the “we are working on it” line and still to this day nothing has been done to even temporarily alleviate the water from coming to my home. I am disgusted by this company and cannot even believe a “professional” company would do this to a customer let alone their neighbor! I have plenty of photos and video as proof. And if I didn’t work full time+ and if I had hella money I would have started the process to sue this horrendous company 11 days ago.
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ID
#1285635 Review #1285635 is a subjective opinion of poster.
Location
South Bend, Indiana
New Reviewer

Cancelled inspection. Basement still flooded.

They cancelled my free inspection for a partially flooded basement due to my absence. My wife who is also an owner was told that it was state law for me to be there. When i told them i was in the military they said "well you can reschedule when you get leave." When I asked why wasn't i made aware of this before they said it wasnt there job to inform me of company policy.
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ID
#1217433 Review #1217433 is a subjective opinion of poster.
Location
South Bend, Indiana
Reason of review
Poor customer service

Neverdry lies

We hired them 6 years ago to fix our basement. Every year since we have had problems. It takes them weeks to months for them to come out and repair their mistakes. What set me off today was that they came out to fix something and did not do what they promised they were going to do. Not only that, we were on a 2 month waiting list. It took them 2 months to come out and NOT fix our basement. I wish I could go back 6 years and choose a different company, I wish I could file a class action lawsuit. All I can do is complain and warn others. Bewere, you were warned. They have good sales people that will tell you anything to get you to buy their product but once you pay and they got your money good luck getting decent service. Like I said we have had problems with our basement leaking every year and every year it takes them months to fix our problems and now they just are not fixing them at all.
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ID
#1058459 Review #1058459 is a subjective opinion of poster.
Location
South Bend, Indiana
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer

Decent work, poor/slow customer service