james c Luk
map-marker Indianapolis, Indiana

Everdry indianapolis All Wet

installed summer 2018. After install had to have company come out and clean up rocks out of my yard, Tar off my AC unit. Less than a week after install Pump starts alarming and wont shut off. Service called, they stated "it would be 3 weeks til a supervisor could come check to see if we needed a service call". After a number of heated calls they sent someone out to service it. the replaced a wire on the battery back up system. that worked for 2 days. Next call they came out with fewer heated calls to fix their equipment. replaced the whole unit and Battery. Unit started working after that. A few weeks later we noticed that the installers the vent pipe to our sump had been removed and the whole to outside was now being used for the moisture fan device. Now December is here and my basement is flooded. Tomorrow a Super visor will be out to access the situation. One Problem after another with this company. Look for service elsewhere.
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  • Poor workmanship
Reason of review:
Poor customer service

Preferred solution: proper installation of the system promised

map-marker Indianapolis, Indiana

Have a quote and now checking them out.

Just trying to determine if we want to use them.
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Telecia Nuo
map-marker Indianapolis, Indiana

Dishonest and money hungry