Michael V Vte

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Bad Product and Service

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Please read before you buy. Save yourself and find a contractor who's waterproofing system meets minimum code requirements in Michigan.

I went with Everdry because of their warranty and high reviews. Being a licensed contractor and BBB accredited I thought they would perform ethically and meet building/plumbing codes. They will make many promises about the work, then deny them and say the contract absolves them of responsibility.

There were similarly priced competitors that used more expensive materials and specified they would pull the required permits, but Everdry's warranty was better (so I thought). It is cleverly worded to absolve them.

I now regret using them due to numerous issues with poor workmanship and a lack of responsibility. The warranty according to them protects them from any wrongdoing including negligence. They will deny warranty repairs stating the water is coming from somewhere that is not covered under warranty without conducting any inspections. Even when proven wrong by other inspectors or contractors.

They will also only offer a repair that costs them little and the home owner thousand is demolition and repair.

Within days of the completed install I had water coming into the basement from multiple locations. I also had a leaking sump discharge pipe that wasn't installed correctly. A Damaged pipe was installed that quickly became blocked with stone. They will not acknowledge their poor work or lack of a up to current code system.

I have been working with them for years to correct the issues. They are now refusing to make repairs and I have filed for arbitration and filed a LARA (contractor license) complaint.

Everdry did not pull the required permits to complete the work. The entire system is not up to Michigan Residential Code due to the wrong size pipe being used, a lack of couplers, missing vapor barrier and concrete that is poured only 2" thick.

The company refuses to make it right or acknowledge they should have pulled permits and installed a system that was to code.

Now I'm faced with having to hire attorneys, a structural engineer, arbitration and eventually remove and replace the entire system and remodel the basement.

Due to the system not being up to code and no permits being pulled, I'm faced with insurance, code enforcement and safety issues. Please save yourself and look elsewhere.

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Loss:
$42000
Cons:
  • All

Preferred solution: Full refund

User's recommendation: Stay away

Gala Kzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Rapids, Michigan

Rip off for an un-needed system

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Had cracks popping up more and more in our new home of 1 year. By chance Everdry was in the neighborhood and offered to do a free inspection.

They told us that there was major water levels underneath the basement floors and around the basement walls. So they told us we needed the super expensive package with the inside and outside of the house being dug up and various things being done and they also wanted us to get the very expensive pump in the floor that would constantly run. Oh and the air filtrator on the wall because apparently we had black mold everywhere. It has now been 3yrs of us paying the annual warranty fee, and when you look inside the pump it is full of cobwebs and dead bugs.

This pump has not been used once and isnt that suspicious?, considering we needed it (so they said)! Plus the concrete in the basement is cracking every foot, from the wall out. So what is going on?

Did i need this system or did i get run through the ringer by this company for $20,000? I want to sue!!!

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Reason of review:
Bad quality
4 comments
Guest

I had the same experience. I would like to sue. Maybe a bunch of us could get together for a lawsuit.

Guest
reply icon Replying to comment of Guest-1436498

sounds like a plan for real please let me know if you would like to get this started- I am on board

Guest
reply icon Replying to comment of Guest-1436498

Annon; I had something similar happen. My attorney is looking into it.Can you contact him with your situation?tdarrow@***.net

Guest

I would like to Sue this company as well , maybe we can get all of us together & pursue this. They are complete crooks

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L. A. ‘Tony’ Kovach

Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.

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