New Reviewer

Resolved: $14,000 and not worth the chaos

Update by user Nov 01, 2019

Everyday reimbursed us $1,000 and replaced the broken parts. I’m hoping we that we are done with having them into my home.

Original review posted by user Oct 02, 2019
My husband and I spent $14,000 waterproofing our basement one year ago. The initial work was done by a crew of men that defecated in our basement toilet with the water turned off, and left it there. They left tons of cigarette butts up and down the back steps. They threw their monster drinks under the deck steps. They urinated in my back yard by my garage. They damaged SEVERAL things, including a television. 6 months ago we noticed another leak where they had done work previously. The gentlemen that came out were clean and polite. They did their work and then told me that they didn't have the tools they needed to put our washer and stationary tub back together. Not only did they not have the tools but later on when my husband and I attempted to put it back together, the pipes were broken, and a plumber said that we should purchase a new stationary tub because someone stripped the threads. For 3 weeks we have had to take our laundry to the laundry mat. $45 a trip. They are supposed to come out this week to fix it, but I'm highly skeptical. Plus all of the days that I need to take off work for them to come fix their mistakes is taking a toll. If I could ask for a refund I would! Super disappointed.
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Resolved
ID
#1669509 Review #1669509 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$7
Preferred solution
Price reduction
Junior Reviewer

Worst company ever

This is the company that calls its self number one in the states, check out the video and you will see the mess they left me in the house. I have paid more than $18000 for this poor job and nothing is completed. My house looks like an abandand place and all i keep asking is what i paid for. This company is by far the worst i ever dealt with. They didn't honor a single promise meanwhile my house is still in a bad shape
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2 comments
#1795267

well this company left me a lot to clean up, why is there harden spray foam everywhere?? and harden sealer on cracks looks as if young kids did it how are you going to paint over that? no way to leave someones home and cost should be lower if home owner has this much work left to finish

#1665698

we had this done in1990 and they have been here over 15 times about leaking and wall damage. will not take respondsibility for any damage.

this company has been a nightmare. BEWARE!

my husband even had to go out and buy sumisible pumps because of so much leaking. every time it rains, its nothing but a worry.

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ID
#1457397 Review #1457397 is a subjective opinion of poster.
Location
Middletown, Ohio
Reason of review
Bad quality

Overpriced

The salesman came out to my home i showed him the location and my problem with my basement,then came the hard sell tactics he wanted to do everything except doing what i wanted done to drive up the price, i did not call them back and then came the calls from everydry wanting to give me discounts,they should have done this the first time,it was all about how much they could get out of me,im sure they do this to everyone.
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ID
#1376307 Review #1376307 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Reason of review
Pricing issue
New Reviewer

9 service trips for same problem

Ever dry has been out to my residence 8-9 times for same problem never getting the fix right.
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ID
#1331664 Review #1331664 is a subjective opinion of poster.
Location
Fairfield, Ohio
Junior Reviewer

Poor Job don't do it