New Reviewer

Customer is Not King

Company creates custom newsletters with significant dates for a specified date/year. For my sister's birthday ordered Delux package (Email copy delivered to me and gift recipient by specified birth date and framed hard copy). Neither of us received the email version. Had trouble accessing their link to it as their server was not responding. Also did not recognize me or my account number initially. Customer service rep was useless and implied everything was my fault. When I did get access to the newsletter had to do significant work to populate it. Company was completely unapologetic they missed the birth date and failed to send a copy to the gift recipient. Ordering from them was pointless and do not recommend anyone use them.
View full review
ID
#338454 Review #338454 is a subjective opinion of poster.
Location
Sacramento, California

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article