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EVBox

EVBox Reviews

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What is your customer experience with EVBox?

EVBox Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

EVBox has a 3.0 star rating from 2 reviews; consumers are mostly neutral but reviews cite high price levels and dissatisfaction with billing practices and customer service.

Key Takeaways for Future Customers

  • Read EVBox reviews for experiences with firmware and smart charger support.
  • Expect potential issues reaching support and challenges moving to another provider.
  • Review subscription terms and cancellation policies before signing up.

Negative Feedback / Risk Areas

  • Customer complaints about unreachable support numbers and poor customer service.
  • Billing and subscription disputes, including cancellation for low usage.
  • Loss of provider support after discontinuation affecting smart charger functionality.

Positive Feedback

Some hardware is installed and operational as a level 2 wall charger.

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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Viridiana Jgg
map-marker Philadelphia, Pennsylvania

I need help getting a brand-new EVBox s smart level 2 wall charger to work properly. I understand EVBox is supporting the transition to new firmware as the company has discontinued the business.

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The number provided is not in service I need help with new Mercedes Benz-branded EVBox level 2 smart EV wall charger thats installed and working, but without and its smart functionalities.

JEFoley

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Estrella Fgp

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Verified Reviewer

Change of provider process

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AI Highlights
  • - Provider shutting down with no clear path to a replacement.
  • - Cancellation after 6 months of no station use at a rental property is unfriendly.

The provider is shutting down but hgere is no proper process to get another provider. And cancellation because the station has not been used for 6 months (at a rental property) is a very unfriendly condition, despite paying monthly subscription.

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