Amairany Qxo

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Verified Reviewer
| map-marker Houston, Texas

Retrieve warranty

I purchased a straightener roughly 8 years ago with a lifetime warranty, my product recently broke and i would like to replace it
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Paula Ldu

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Verified Reviewer

My daughter was forced to buy a product with $160 from this shop

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Today my daughter went to the mall, Mall of Ga, and was literally harassed by this guy who made her hair and forced her to pay $160 for a junk. This is unacceptable! I will report this to the authorities, but I just wanted to let everyone know. Be aware!
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Loss:
$160
Cons:
  • Scammers
Reason of review:
My daughter has been harassed into buying a product! Second they didn’t ask for her ID, they charged my credit card! I need my money back immediately!

Preferred solution: Full refund

Natalie S Ktj

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Verified Reviewer
| map-marker Cincinnati, Ohio

Isolated incident vs my experience

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It’s awful that this happened, no one should be treated that way. However, I don’t know if it’s fair to condemn the entire company as a whole. The problem is that one individual. He was completely out of line and should lose his job. Not only was he unprofessional, it also sounds like he’s involved in criminal activity...trying to sell drugs at work. Unacceptable! Maybe the company needs to reevaluate their hiring process, perhaps improve the screening process of potential employees. But telling people to stay away from Evalectric across the board seems overboard and slightly irrational. I actually had a phenomenal experience at the Evalectric location in Cincinnati. The 2 young women who assisted me were professional, kind, and extremely knowledgeable about hair care and the technology of their products. The associate working with me actually took the time to completely style my hair, and it looked great! I ended up purchasing a straightener and it’s hand down the best I’ve ever used.
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Anonymous
map-marker Pittsburgh, Pennsylvania

Outraged! Mall management do something!

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Was at the mall the other day and was approached by a guy wearing a ball cap selling hair straighteners. I remember him telling me his name is Jeff. First of all, this guy is a ***! While i was sitting there the whole time he was demonstraiting the hair straightener. Which only lasted for a minute. He straightened one piece of my hair and then curled one piece of my hair and never straightened it back out. Made me furious and embarrassed to even walk around the mall. Jeff made me feel trapped in the chair. Arter a minute or 2 he started blatantly hitting on me. Told me about is sad story about him and his girlfriend breaking up. I told him i have a boyfriend and he kept persisting on taking me out. Then he offered me free drugs if I'd agree to buy his product and give him my number and kept carressing my shoulders. This made me so uncomfortable i wanted to cry and scream! Something should be done about this! I am so upset. Ladies, be wary about this drug addicted, ball cap wearing ***! This is the worst experience I have ever had going to the mall. Won't be going back there again. Thank you! I hope everyone stays safe and away from evalectric. May mall management have a serious talk with him. Have a Merry Christmas!
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Reason of review:
Poor customer service
1 comment
Natalie S Ktj

It’s awful that this happened, no one should be treated that way. However, I don’t know if it’s fair to condemn the entire company as a whole.

The problem is that one individual. He was completely out of line and should lose his job. Not only was he unprofessional, it also sounds like he’s involved in criminal activity...trying to sell drugs at work. Unacceptable!

Maybe the company needs to reevaluate their hiring process, perhaps improve the screening process of potential employees. But telling people to stay away from Evalectric across the board seems overboard and slightly irrational. I actually had a phenomenal experience at the Evalectric location in Cincinnati. The 2 young women who assisted me were professional, kind, and extremely knowledgeable about hair care and the technology of their products.

The associate working with me actually took the time to completely style my hair, and it looked great! I ended up purchasing a straightener and it’s hand down the best I’ve ever used.

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