You have been lucky ,

We have ordered from them http://www.ev-power.eu/, and it has never been deliver because they has run out of the stock. It took 3 months to get the money back. At first they didn't want to refund , they insisted on us to buy the other product, just to spend amount already paid. After 3 days fighting with their "polite" service they finally accepted to do refund but it took around 3 months. As well their service answer like cowboys, just because you ask for the money. They is Terms and conditions doesn't respect the law as well. I don't know how a company like this can exist????? They are ordinary scammers AVOID THEM.
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1 comment
#1710118

Same experience from me based in the UK. Dreadful comms and archaic ordering system. Gave up with my order after 3 frustrating weeks.

ID
#671191 Review #671191 is a subjective opinion of poster.
Location
Issy-Les-Moulineaux, Ile-De-France
Reason of review
Poor customer service
Loss
$1500
New Reviewer

Wrong power plug

I ordered 6 items online from ev-power alias i4wifi on 31.08.2013. My first complaint is that ev-power alias i4wifi (http://www.ev-power.eu/) only accept shipping by an exorbitant courier service TNT, which took 24 days from CZ to Portugal. Normal parcel post would have possibly been faster, at a fraction of the cost. My second complaint is that of the 6 items ordered 2 were defective: a 24W LED lamp did not function a 230V 16A Wattmeter came with built-in 3-pin plug and socket not usable in Portugal or in Central Europe. My third complaint is about the unfriendly and arrogant response received from ev-power alias i4wifi. For the LED lamp they wanted me to destroy the thread and send them a foto, which I did. For the wattmeter I was told to buy adapters for the plug/socket at a local shop. Apart from the fact that such unusual adapters do not exist where I live, I think that a vendor's specifications should clearly state the type of plug/socket used on an electrical device and in which countries it can be utilized. I requested my money back and would return the unsuitable wattmeter at their expense. I was then told that by ordering I had accepted their general conditions, which in their opinion, seem to cover all shortcomings. I would hereby like to warn prospective customers against buying from ev-power alias i4wifi due to poor quality and bad customer service!
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ID
#452697 Review #452697 is a subjective opinion of poster.
Loss
$33

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