You have been lucky ,
We have ordered from them http://www.ev-power.eu/, and it has never been deliver because they has run out of the stock. It took 3 months to get the money back. At first they didn't want to refund , they insisted on us to buy the other product, just to spend amount already paid. After 3 days fighting with their "polite" service they finally accepted to do refund but it took around 3 months. As well their service answer like cowboys, just because you ask for the money. They is Terms and conditions doesn't respect the law as well. I don't know how a company like this can exist????? They are ordinary scammers AVOID THEM.
Reason of review
Poor customer service
Wrong power plug
I ordered 6 items online from ev-power alias i4wifi on 31.08.2013. My first complaint is that ev-power alias i4wifi (http://www.ev-power.eu/) only accept shipping by an exorbitant courier service TNT, which took 24 days from CZ to Portugal. Normal parcel post would have possibly been faster, at a fraction of the cost. My second complaint is that of the 6 items ordered 2 were defective: a 24W LED lamp did not function a 230V 16A Wattmeter came with built-in 3-pin plug and socket not usable in Portugal or in Central Europe. My third complaint is about the unfriendly and arrogant response received from ev-power alias i4wifi. For the LED lamp they wanted me to destroy the thread and send them a foto, which I did. For the wattmeter I was told to buy adapters for the plug/socket at a local shop. Apart from the fact that such unusual adapters do not exist where I live, I think that a vendor's specifications should clearly state the type of plug/socket used on an electrical device and in which countries it can be utilized. I requested my money back and would return the unsuitable wattmeter at their expense. I was then told that by ordering I had accepted their general conditions, which in their opinion, seem to cover all shortcomings. I would hereby like to warn prospective customers against buying from ev-power alias i4wifi due to poor quality and bad customer service!
Companies Similar to EV Power
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.