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New Reviewer

They should not be in business

Absolutely horrible customer service, absolutely horrible platform. they argue with you when you tell them the IT issues and then just reply pay your bill. This system has been a failure since day one in which i was told to give it time there's growing and birthing pains. I've begged, and pleaded to resolve these issues it just gets worst. My most recent list of IT issues and all emails can be provided to any lawyer that would like to sue these guys. 1. the system just eats, deletes, or throws away tickets. 2. the driver database is broken i cant add new drivers. 3. the meter and fair system has never worked. 4. drivers reports and commissions doesn't work 5. customers calling in and setting up there own ride absolutely does not work 6. phone system went down several times already saying they didn't pay 7. i have been double billed and deactivated due to non pay even though i paid. 8.caller id/ create ticket now creates two tickets if it doesn't delete them. 9. caller id/ create ticket doesn't create new ticket and remove past trip info 10 you cannot block callers so if a caller is banned they will continue to blow your phone up. 11. flat rates/ doesn't work properly 12. plot to plot zones doesn't work properly 13. the text message feature they finally installed i had to beg them to change it even then they never called me to tell me they finally integrated Twilio. 14. at the sales call i was never told i needed to purchase a sms gateway that would not work. 15. they did not even know which provider the gateway worked with I am certain there are many others as i said feel free to reach out to me
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ID
#3383824 Review #3383824 is a subjective opinion of poster.
Cons
  • Software does not work
  • Horrible customer service
Loss
$50000
Preferred solution
Let the company propose a solution
New Reviewer

Eurosofttech Treasure Cab System Dispatch Software Review

This company should be forced to close down as they are cheating people and companies into using them and not returning their money because their software does not deliver when importantly needed and fails to work for the purpose it was bought for.
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ID
#888016 Review #888016 is a subjective opinion of poster.
Location
London, England
Product
Eurosofttech Treasure Cab System Dispatch Software
Reason of review
Bad quality

EURO Soft Tech is a fraud.

http://www.eurosofttech.co.uk/ is a complete fraud company, and takes advantage of people who are not familiar with website. and if you want to end the contract with them, so they wont give to your web address. Also they changed my email account password and now i cant access my email. They wont answer my phone call and wont answer email. This company must be sued. As they are destroying my cutomers. Also they would charge you 50$ for a single change. So after few days they would just make some problem in your website so that after few days you has to pay 50$ to fix problem that has been made by them.
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1 comment
#1189451

I agree with you and I too am very disappointed and have been cheated. I am certain there are many many other companies that have also been cheated.

They should be locked up for fraud

ID
#461770 Review #461770 is a subjective opinion of poster.
Location
London, England
Loss
$15000
New Reviewer

Eurosofttech

THIS COMPANY IS UNPROFESSIONAL AND UNRELIABLE. THEY ARE ONLY GOOD AT LYING AND TAKING YOUR MONEY. THEY DO NOT KEEP TO THEIR WORD OR DELIVER THE SERVICE WHICH THEY PROMISE. WE HAVE BEEN WITH THIS COMPANY FOR MORE THAN A YEAR AD THEY CONSTANTLY LET US DOWN TIME AFTER TIME WHICH HAS MEANT WE ARE LETTING DOWN OUR CUSTOMERS. THIS COMPANY SHOULD NOT BE ABLE TO TRADE AND RIP PEOPLE OFF. I ADVISE STRONGLY AGAINST USING THIS COMPANY FOR ANY SOFTWARE OR DEVELOPMENT PROGRAMS. CAN ALL PEOPLE WITH EXPERIENCES SIMILAR TO MINE SUBMIT SO WE CAN MOVE FORWARD TO CLOSE THESE GUYS DOWN AND TRY TI REIMBURSE MONEY WHICH WE HAVE GIVEN TO THEM.
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2 comments
#1189457

Would you believe that one of the directors is from Pakistan and the other from Sri Lanka. How could I have been so foolish to have not noticed that the owners are Asian.

Can't trust Pakistani people. They are born liars. Please no offence to the minority of Pakistanis who are great people.

They conned me and two other companies I know.

I am also Asian and these haramis give Asians a bad name. Suwar ka pille.

#1019344

I CAN'T DISAGREE WITH THIS PERSON. A CHEATING COMPANY. A RIP OFF COMPANY SHOULD BE SHUT DOWN

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ID
#369059 Review #369059 is a subjective opinion of poster.
Location
London, England
Loss
$10000

Eurosofttech - took payment didn't deliver

Eurosofttech is a joke of a company. They offer services, that they are unable to deliver. The refuse to take phone calls, or communicate via email. Do no use Eurosofttech. Your business is at risk if you do. Our relationship with Eurosofttech has lasted approximately 18 months, in that time they took a riduculous amount of time to deliver a website that wasn't updateable and had no SEO copy. Then conned people into believing that they needed an adwords campaign. Which they didn't deliver but again took payment for. They don't work to deadlines or believe in any form of customer service. Working with Eurosofttech is dangerous to the health of your business. Please avoid.
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1 comment
#620930

A bunch of jokers that think they know all about running a professional company I did not even get paid for the work I did for them and they use other companies knowledge and know how not even their own IPR :cry

ID
#303120 Review #303120 is a subjective opinion of poster.
Location
Harrow, England
Loss
$6000
New Reviewer

Http://www.eurosofttech.co.uk/ they are web developers I have paid in full, job has not been done.

I have my own website privatehire4u.co.uk for taxi service. I have decided to upgrade my website with online booking system (because I head before only online booking form with not option paying online, calculating price, etc.) with http://www.eurosofttech.co.uk/ company. Before I have paid they have agreed that new website will be on my server, so I gave them full access to do that. They didn't wont to start work before I pay half of the full amount of £700 I have agreed and paid in November £350 after few week later they show my demo of website and they said they will put live when I pay other £350. I didn't won't to do that because the website wasn't finished but they sad that it will be finished when they put live and they didn't won't to do anything until I have paid in full. Once I have paid in December 2011 full amount they still have not finished the website, they transferred my domain name from my server on they server, email has not been working for few weeks so my customers was complaining over the phone every day. Online booking system start working one week ago and now my emails are not working again, they have reset the passwords and today I cannot log in, there is no wane to answer on the phone I have bunch of landlines and mobile phones but there is no answer. During all this period average they answer on the phone once a week and they replay on email ruffle once on every 5 emails. always same think when I get in touch with them they always say "ok, ok we will do that today, we will finished till Friday, ok, ok I will fix that now..." but there is no happening and improvement. My main source of customers is thru internet, and my regular customers contacting me over mail. Since they have removed my old website I head only about 5 customers over the online or email booking with my old website with my working emails I head every day bookings over the internet or email. In last few weeks I am try to get my many back but they don't wont to do that. So today I will try to call my server provider and ask them if they can somehow return my domain name and put my old website live. But what's going to happened with my money and with all damage they have done to my business??? I am so upset and please tell me what to do, where to go, I have fill completely hoodwinked and helpless. Thank you if there is any way that you could help.
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1 comment
#1189454

This company is a *** and cheating idiots. If you look at the companies house you will notice that the directors are both Asian with no surprise.

One who is from Pakistan (ImranUllah Khan). No surprise there either.

I am disgusted as they cheat and give you *** service and don't give your money back.

ID
#297886 Review #297886 is a subjective opinion of poster.
Location
Dallas, Texas

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