I have my own website privatehire4u.co.uk for taxi service. I have decided to upgrade my website with online booking system (because I head before only online booking form with not option paying online, calculating price, etc.) with http://www.eurosofttech.co.uk/ company. Before I have paid they have agreed that new website will be on my server, so I gave them full access to do that. They didn't wont to start work before I pay half of the full amount of Â£700 I have agreed and paid in November Â£350 after few week later they show my demo of website and they said they will put live when I pay other Â£350. I didn't won't to do that because the website wasn't finished but they sad that it will be finished when they put live and they didn't won't to do anything until I have paid in full. Once I have paid in December 2011 full amount they still have not finished the website, they transferred my domain name from my server on they server, email has not been working for few weeks so my customers was complaining over the phone every day. Online booking system start working one week ago and now my emails are not working again, they have reset the passwords and today I cannot log in, there is no wane to answer on the phone I have bunch of landlines and mobile phones but there is no answer. During all this period average they answer on the phone once a week and they replay on email ruffle once on every 5 emails. always same think when I get in touch with them they always say "ok, ok we will do that today, we will finished till Friday, ok, ok I will fix that now..." but there is no happening and improvement. My main source of customers is thru internet, and my regular customers contacting me over mail. Since they have removed my old website I head only about 5 customers over the online or email booking with my old website with my working emails I head every day bookings over the internet or email. In last few weeks I am try to get my many back but they don't wont to do that. So today I will try to call my server provider and ask them if they can somehow return my domain name and put my old website live. But what's going to happened with my money and with all damage they have done to my business??? I am so upset and please tell me what to do, where to go, I have fill completely hoodwinked and helpless. Thank you if there is any way that you could help.