New Reviewer

Sham Luxury car hire company

Your company is listed on their website as a Corporate client. The Company is called European Luxury Car hire and appears on its web site as a major supplier and Hirer of Luxury cars. I recently had the experience to use their services and I was let down badly by non-delivery of a Lamborghini I had hired in London. On further investigation, it turns out they are only a third party hirer company and all cars are subcontracted in and their 35 offices across UK and Europe do not exist in their name. The company is a complete sham and the purpose of writing is to suggest there are more reputable and reliable car hire company’s in the market. As a self employed business person myself, I hate to see persons offer services when they do not have the means to guarantee supply. I was on a holiday from Australia and we were let down very badly by their ineptitude.
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ID
#438863 Review #438863 is a subjective opinion of poster.
Location
London, England
Loss
$8000
New Reviewer

Took it for oil change and they blew my engine

I took my car for an oil pan gasket change and over three months they created more problems each time I picked up the car, ultimately blowing my engine due to lack of oil. They kept it for two months out of the three I took it there, and were the only ones who touched my car since I started taking it there. I sued in small claims and won, and the owner appealed and I lost on appeal. I lost because I couldn't disprove the lies the owner told to the court. I am not letting this go,and I'm going to try to pursue it in civil court, but I just wanted to make sure that I shared my terrible experience. The consumer is at such a disadvantage for lack of visibility over work that's done (or not done) and not being the subject matter expert in auto repair. We just have to trust that they do the work they promise to do. This place was terrible and I don't wish their "work" on anyone.
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ID
#292599 Review #292599 is a subjective opinion of poster.
Location
San Diego, California

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