Resolved
David B Yud

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Verified Reviewer
| map-marker Isle Of Man, Isle Of Man

Resolved: Unable to access eurochange website

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Updated by user Sep 26, 2023

Company fixed the issue and I have been provided with apology. Was unable to access the website due to my location, Isle of Man.

The company accepted this was an error and made the necessary technical changes to allow persons living in the Isle of Man to access their website.

All dealt with quickly and thoroughly, so no complaints on that score. Although having used the company on numerous occasions in the past I fail to understand why the issue occurred in the first place.

Original review Aug 27, 2023

I have used your company before to purchase euro and when attempting to access your website to undertake a further transaction I am notified I have been blocked from the site.

As per the information available to me I can inform you the Cloudflare Ray ID displayed is 7faa9fff1b7788af

I hope you are able to resolve the issue to allow me access to your site. Many thanks.

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User's recommendation: My complaint was dealt with promptly and the issue I had regarding not being able to access their website was resolved within two days. I was content with the service provided by Eurochange.

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