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Ettitude

Ettitude

www.ettitude.com
What is your customer experience with Ettitude?

Ettitude Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Ettitude reviews show a 3.6 star rating based on 3 customer reviews and generally neutral sentiment.

Positive Feedback

Some products are good, customers value the website and diversity of products, and price level is reported as medium.

Negative Feedback / Risk Areas

  • Ettitude customer complaints cite very poor email responsiveness and no phone contact for returns or order issues.
  • Customers report difficulty with returns and partial or failed deliveries, creating unresolved order problems.

Key Takeaways for Future Customers

  • Confirm the returns process and keep receipts before buying.
  • Expect medium pricing and potential delays resolving delivery or customer service issues.
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Show reviews that mention
sheets business communication policy sale return holidays items online reply
Filter review
Ellen E Oyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

Ghosted

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Bought several items (almost all on sale) at the holidays. Advertised "90 days to sleep on these sheets" to try them out.

Loved some, hated others. 60 days in went to website to return, the items I wanted to return said I had to email for more info, did that. Got email wanting exact product info, write back with that. Since then...

not a single communication back from them. I have written 3 more times in the 18 days since the 1st one and submitted another request online (which *did generate an auto-reply!) I guess their return policy was not so great after all.

In 4 days my deadline is over, and I am getting NO REPLY from them! Not good business.

View full review
Loss:
$500
Pros:
  • Some products are good
Cons:
  • Very poor responsiveness via email no phone no on website

Preferred solution: Full refund

User's recommendation: Be 100% sure you want it since returning seems impossible!

Diane R Pwj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return product

I don't have a complaint. Too much to explain, unfortunate circumstance has occurred and I never opened them.

My hope is that you'll take them back unopened past the thirty days.

Please and thank you. Diane Rosenberg

View full review

Preferred solution: Full refund

Jaimeson Arr

Delivered issues

Got a message about a failed delivery attempt. Told me to contact you.

Are you out of business??

You tell me what happened. You have my money. I have nothing from you except aggravation. Wheres my sheet order.?

Need to speak to someone.

This is nonsense. No way to run a business.

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Johndavid Emc

Problem ordering sheets

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I bought a set of slate green sheets a few months ago and I would like to exchange for a different color. My name is Gladys Seedorf, 11135Burrows Rd Battle Creek,Mi.

I don't have my receipt, but I remember that I paid with my CC.

I'm hoping that you have a record of this. I would appreciate your assistance with this matter.

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User's recommendation: Keep receipts

Resolved
Kamber Fgy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Did not receive full order

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Contains 1 confidential file for company representatives
Updated by user Nov 17, 2022

Company fixed the issue and I have been provided with product or service ordered. Products was received.

Original review Oct 17, 2022

I only receive partial order try to reach out with no success, still have not received my full order I do love the sheets that I received however I did not receive the cover still waiting tried to email no response

View full review

User's recommendation: Great product if you receive it

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