Anonymous
map-marker Miami, Florida

Why cant you have live customer service answer phone ?!!!!!

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i need live help ,not *** web chat !you are worst program ever !

never had such unfriendly interface ,you should be ashamed

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Cail M Oud

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stay away from eToro

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I was scammed of $130k. I was lured into investing my money into this company they promised guaranteed profit but when I tried to process my withdrawal it was blocked.

I was advice to reach out to AMDARKLIMITED on google and get your investment funds back like I did just in few day.

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Loss:
$130000
Anonymous
map-marker Dallas, Texas

Blocked my account left email to get issue resolved. It has been 3 weeks and 3 emails later still no resolution. Very unprofessional and would not recommend to anyone.

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Blocked my account. 3 weeks and 3 email contacts later. Still no resolution.I would not recommend doing business with this company!

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Callum M Otd

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Verified Reviewer

Scammers

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eToro - Scammers

Used them for 8 months no problem while accumulating. As soon as I make profit withdraws are stuck..

customer service doesn't exist, and all the phone numbers are a lie.

The instant withdraw service fails and is supposed to save conversion fees which I still paid.

And last time I raised this issue my account got restricted.

So glad I only have £150 in there. BEWARE

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Pros:
  • Socail side
Cons:
  • Scam site

Preferred solution: I would like an apology with compensation.

User's recommendation: Find a more trusted exchange

Resolved
Michal T Xkt

Resolved: I can't log into my account. I need to change the phone number associated with my account.

eToro - I can't log into my account. I need to change the phone number associated with my...
eToro - I can't log into my account. I need to change the phone number... - Image 2
Updated by user Nov 29, 2023

Company fixed the issue and I have been provided with settlement agreement.

Original review Nov 29, 2023

Please change the phone number on my account, I can't log into my account, I have the same email, but I don't have the same phone.If I want to log in to my account, you send me the code to my old phone, but I don't have it anymore, I can't log in. I need to send the code to another phone.

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Preferred solution: I need to log into my account no longer has my old phone and I need to log in, please send me the code to my email.

Jeanfrancois M Eci

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Verified Reviewer
| map-marker Paris, Ile-De-France

Mon compte bloqué

Bonjour je ne peu pas vérifier mon numéro de téléphone car il est sur un autre compte qui n'ai pas clôturer merci cordialement

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Alan B Bhq

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Verified Reviewer

DOB and no contect number

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The site will not even let me put in my date of birth and will not let me go any further, so I cannot buy when I want to and have to go somewhere else.

Why is there not a contact number for people trying to sign up?

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Preferred solution: Help by phone to sort out the sign-in problem ASAP as I want to trade.

User's recommendation: Go somewhere else

Anonymous
map-marker Revere, Massachusetts

Yo quiero retirar mi dinero de la aplicación por favor tengo mucho tratando de retirar mi dinero y no me deja

Yo quiero retirar mi dinero por favor tengo mucho tiempo tratando de retirar mi dinero y no me deja necesito ayuda tengo una emergencia médica y necesito dinero para resolver mi situación médica le pido de corazón que me ayuden a yo poder hacer el retiro de mi aplicación a mi cuenta bancaria ya necesito mi dinero

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Anonymous
map-marker Miami, Florida

I’m trying to transfer the money to my bank account

eToro - I’m trying to transfer the money to my bank account
eToro - I’m trying to transfer the money to my bank account - Image 2

And I try to put in Wells Fargos debit card to put the money in my account $196.00. I need help to fix this that I could transfer the money.

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User's recommendation: 656208**** is my number

Jack H Jqy

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Verified Reviewer

Etoro services are good

I cannot update my information also customer service do not provide any service at all. I try to open me accounts by eToro take me back to my existing account.

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Tanya U Mbl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Couldn’t login to my existing account

My phone number resonantly been changed I couldn't log in to my existing account and verify on my old phone I cannot update my information also customer service do not provide any service at all. I try to open me accounts by eToro take me back to my existing account. Any break with this cycle?

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Preferred solution: Update my new phone number

User's recommendation: Update to change new phone number for verification

Tanya U Mbl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Key Largo, Florida

Login to existing account

I couldn't log in to my existing account because of my phone number been changed, I cannot verify my old number on my personal information

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User's recommendation: Customer service phone do not provide any service

Anonymous
map-marker Key Largo, Florida

EToro resent many times verification code in waiting frames 15 min I couldn’t confirm my verification because of login error logging out and stating over again to resent new code . I sent complaints

Etoro resent verification code with 15 min of waiting time frame. This is out standing new technology when everything must be send and receive immediately in couple seconds

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Siluanos S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Please help

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I downloaded the Etoro Money app. It is an English language.

I don't find a menu "account documents" and therefore no "fees ".

I am a bit helpless and assistance. thanks

Siluanos

View full review

Preferred solution: answr on my question

Fave L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Can access my money

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Lost a great deal of bitcoin to scam brokers, arguably my most terrifying moments largely because I had little to no control on what happens. lucky to have come across blockchainrecall.com online or WhatsApp: + 1 (91*) ***-****, within 24hours, I got all back

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User's recommendation: avoid it

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