Boost Store Front: Estrella Cellular in Bellville,Tx.
My husband and I went to Estrella Cellular to find a better phone and service. The represenative Joanne,sold us an Alcatel flip phone,said it's the best phone on the market,even her Mother uses that one. She claims that you can download ringtones,etc. In fact that is a lie. We ended up going with Boost service,got out of the store minus $80.00. Alcatel phones are the bottom of the heap according to Boost Cust. service, it retails for 19.99, we were charged 40.00? WTF. one call and you have to charge the phone. Called Joanne multiple times to try to resolve this issue. She kept promising to call back,never did. The owner of Estrella is just as bad. If you are in BellvilleTx. DO NOT go to ESTRELLA CELLULAR!!!! They will rip you off and smile in your face. They sell you *** and tell you it's a candy bar. Shame on them for ripping off the disabled!!!!!
Reason of review
Poor customer service
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