Product installed, no benefit received, product removed and no refund granted

Totally ripped off by Essential Glass Coatings We had their best quality film put on windows in our sun room. The film bubbled and we were repeatedly told the bubbles would disappear after 2 days, then a week, then a month , then 2 months. The film did not reduce heat in the room as they told us it would. They eventually removed the film but refused any refund of the $850. The film looked bad and had no effect on the heat build-up from the sun, I would not recommend this to anybody. We repeatedly asked for a refund, even a 50%, they claimed the removed for free which otherwise we would have been charged $300! To remove a product that doesn't work!! Absurd!!
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