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Essence

Essence

www.essence.com
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What is your customer experience with Essence?

Essence Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Customers report missed deliveries, slow support, and high prices; sentiment is mainly negative based on recent feedback about unreceived magazine issues.

Positive Feedback

Some customers complete paid subscriptions successfully and continue ordering despite service concerns.

Negative Feedback / Risk Areas

  • Missed or delayed magazine delivery and address-change problems are frequent Essence customer complaints.
  • Poor customer service response and limited product diversity were commonly mentioned.
  • Concerns about billing, refunds, and subscription handling were reported.

Key Takeaways for Future Customers

  • Check recent Essence reviews before subscribing and verify your delivery address immediately.
  • Be prepared for potential customer service delays and consider payment records for dispute resolution.
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Las Vegas, Nevada

I'm very disappointed that I have not received my magazine.

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AI Highlights
  • - I paid for Essence magazine about two months ago and have not received any magazines.
  • - Address: old 2400 Nevin Ave #312, new 11461 San Pablo Ave #119.

Sylvia Brown I pay and order Essence magazine about two months ago, I also put a change of address for order I had order last year. I have not receive not one magazine, not concern about last year.

I paid for the magazine. My old address is 2400 Nevin Ave#312 Richmond Ca.

Now address 11461 San Pablo Ave #119 El Cerrito Ca. brownsylvia279@***.com

User's recommendation: I'm still waiting for my magazines.

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