Anonymous
map-marker Ahmedabad, Gujarat

Order no ESHE201******** Refund status

I had ordered lenovo mobile on 10/8/2014 & reteruned parcel but till today as per espow promised to get your refurnd not recieved.I send so many reminders of mails communication but not positive resposnse get it from espow customer care.since last three months they at least not replied on my order subjected.anyone can belive this much of time return parcel not recieved or evern not trying to tracking.Please give me solution for refurnd money what espow promised. But till today no reponse from their side.

View full review
Loss:
$97
Cons:
  • Very bad
Reason of review:
Pricing issue

Preferred solution: Full refund

Ramey Reg
map-marker Waterford, Ontario

Espow - Adidas Shoes Review from Waterford, Ontario

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I ordered 3 pairs of Adidas shoes from Espow, cost over $300. Not one order was what I ordered online.

They were the wrong colors, sizes and they were dirty with no boxes. There was not even an invoice or anything so I could return them! It was like they just grabbed whatever dirty shoe lying around them, threw them in a bag and shipped then out. There was literally mud on one of them which is disgusting.

Could catch something coming from another country. I have emailed them six times with no response and there is no other way to contact them. So basically I'm stuck with three pairs of dirty shoes that so not fit while they happily take my hard earned money.

This company MUST be shut down. This is wrong on every level of business possible.

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Reason of review:
Order processing issue
Anonymous
map-marker Birmingham, England

36v 15 ah battery does not work after 4 months

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i bought 36v 15 ah bike battery which last me 4 months they did not refund me at all now they dont respond my email their website showing nothing

that battery had warrenty for 1 year, and it should last at least 2 years

I think they used cheap material, I lost total £180.00

total scam and fraud,

I asked them why battery gone bad quick they replied its depend on condition in which battery use, it was normal use, they said don't send it back, we have spend more money to refix it then its manufacture cost. no refund they promised me half

View full review
Loss:
$220
Reason of review:
Damaged or defective

Preferred solution: Full refund

Marylynne Tjb
map-marker Oklahoma City, Oklahoma

ESPOW rip off

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ESPOW, WORST ONLINE SUPPLIER EVER!!!!!

I ordered 6 Lipo batteries for the Syma indoor helicopters that my grandson and I fly when we are able to get together on Oct. 22nd of this year and after not even receiving an e-mail confirming ESPOW had received my order, I e-mailed the company to inquire if the order had in fact been received. I received a response on Oct. 25th that the order had been received on Oct.22nd and that payment had been confirmed that same day. I was also told in the Oct. 25th e-mail from ESPOW that I should expect to receive the order in 7 to 14 business days. Today is Dec. 15th and I still HAVE NOT received my order and I'm starting to think I never will. I have e-mailed ESPOW several times asking what the problem is and Janet from ESPOW keeps telling me in replies to my inquiries that my order has been shipped and is on the way but the United States Postal Service seems to have no record of the tracking number ESPOW provides. I have placed a lot of on line orders with numerous companies over the years and ESPOW is by far the WORST company I have ever encountered. In my last e-mail I asked that they either re-ship my order or refund my money and I was told that ESPOW would be happy to give me a discount on my next order.................AS IF I WERE FOOLISH ENOUGH TO EVEN THINK OF PLACING ANOTHER ORDER WITH THEM!!!!!!!!!!!!

I would strongly advise anyone and everyone to avoid purchasing anything from ESPOW!! In my opinion they are an internet scam, nothing else

View full review
Loss:
$12
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Taneika Rwy

Good service

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I love espow. I visted many reviews before i order my coat, i was a little worry about the delivery, because i need this for an specially occasion, it is really very important for me, but finnaly it comes very on time.

Order has been place on 2th and it arrived on 7th, i turns out that my decision which select an express shipping is correct.

Customer service reply my mail very promot, they really do a good job.

So i really love espow i will buy more things from this eshop, yes, i love espow. God guys good team i believe

View full review
Pros:
  • Good service
Reason of review:
On time delivery
1 comment
Ramey Reg

I think you must work for them! Nice try!

Natale Djv
map-marker Kensington, New South Wales

ESPOW SCAM

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I have the same problem with them ...chasing my refund for a while now...send me Chinese based mobile phone,send it to them,although you cant send mobile phone batteries !!! i had to lie in declaration,to send it to them,and they are bulshiting me ever since!!

because of their chinease mobile phone,my paypal acc.was closed,as i was a risk to them...they hold my money for 180 days!!!

but thats another story...

DO NOT DO THE MISTAKE OF BUYING ON ESPOW... HERES FEW WORDS FOR GOOGLE SEARCH: ESPOW SCAM, ESPOW FRAUD, ESPOW THIEVES, ESPOW DISHONEST, DO NOT USE ESPOW,

View full review
Loss:
$300
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Nimra Osq
map-marker Bengaluru, Karnataka

Espow.com not delivered my order

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Hi this is ravikumar, i am from india. I baught a cell phone from espow.com on 12th september still now i didn't get my phone.they given in the web site the delivery time is 30 business days, but already 2 months over.

They are telling some stupid reasons but they didn't solve my problem. ESHE201******** this is my order id. please help me to get my phone or help me to get refund my money. please don't leave this type of fraud fellows.

don't leave that site management.

please help me to get my money back. thank you.

View full review
Loss:
$170
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Guest

hello ravi kumar..

espow is a fake company

even i ordered a cell phone for 12000 rupees and it took 2 month delivery and i refused to take that n asked for a refund,, but still now almost one year i didnt get any response

Anonymous

Espow is super, I love it!

Espow 's customer service team is really good. I love them.

I have placed many orders for all kinds of items at espow as I am a dropshipper. And my problems are always solved in a very quick way. The product is good for the price too.

I remember there is one thing that really impressed me a lot. I have ordered a camera for my customer in Australia, and I choosed postal service which takes about 15 to 25 business days, but they sent my package by DHL for free after knowing my customer needs the item urgent. My customer receive the package in 5 days!!! That's really very nice of them.

I have no complaint, I recommend Espow!

Espow, fighting.

View full review
Alauna Pwe
map-marker Chennai, Tamil Nadu

Tablet shipped with Chinese OEM version of Windows instead of international version

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just a word of caution to International consumers. I made the wrong assumption that because the web-site (espow.com) ships world-wide, the products also must be international version.

I recently purchased a Voyo Windows tablet from espow.com and to my total surprise I received a Chinese language (Voyo) Windows tablet with no option to change the language to English and no warning in the specifications also about this.

So now I am stuck with a tablet which I cannot customize because all the OS display language is in Chinese and not English. It seems Microsoft has a Windows 8.1 with Bing PRC edition which is Chinese only and cannot be changed to English. But this version was never highlighted in the specifications.

This is my only experience buying from an international web-site (other than Amazon, e-bay) and I am dis-appointed that they didnt highlight the language issue.

View full review
Loss:
$200
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Adrion Acg
map-marker London, England

Espow appears to be a totally fraud

I went on Ebay and got a linked to Espow to chose the particular battery which I wanted. They promised to deliver within 3-5 working days but didn't anything until I sent 2x emails asking for my money back. Then they sent a totally incorrect laptop battery which didnt fit my laptop at all. You cant get them on the phone and you cant get any proper response to emails.

At the time of buying it said it was UK company and with delivery from London. Lies, lies, lies.

The rubbish that they sent me came from China. Still no response from them and still haven't got my money back.

This might be just another fraud company just like the company called 'Everybuying'.

Why on earth does Ebay allow these people to link through their site I do not know and why does paypal allow them to do business on their website is totally unfair to consumers.

View full review
Loss:
$32
1 comment
Guest

This is Brian, the customer service manager from Espow.

We noticed that you posted the negative review expressing your unsatisfaction with our service. Please accept our since apology for any inconvenience this matter has caused you. Our customer service should have resolved the problem for you, right? If the problem was not resolved to your satisfaction, please kindly let me know by sending an email at cs-center@***.com . I will try our best to rectify the problem to your satisfaction.

We apologize again for all the inconvenience caused.

Claudius Nna

Cheap ip security cameras replacement

This particular ip security cameras certainly are the latest invention within the security field at the moment. 100% DIY right simply with three step.

Using its small size and easy installation, this wireless camera is often a discreet and versatile method to get secure feeling by continuing an eye on your residence, children, or pets quickly - even when using iPhone, iPad, iPod touch or all Android phone anytime and anywhere you've gotten Particular.This ptz ip camera is appropriate for surveillance of factory, building site and multiple shops. 300,000 pixels CMOS sensor supports good quality screens with IR for the night views in order to reach customer's different requirements.

High degree of integration, free bounded DDNS, auto finding and modification, easier operating CMS. All for convenience with the customer requirements!

http://www.espow.com/wholesale-security-surveillance-surveillance-cameras-ip-cameras.html

View full review
Loss:
$35
espow s
map-marker Dallas, Texas

Find the best iPhone 5 case at wholesale price here

Espow offers a variety of iPhone 5 cases, like TPU transparent case, PC case, 3D case, crystal case, waterproof case, etc. for both function and decoration.

You can buy the unique iPhone 5 case and enjoy the best price from our website.

Go ahead and buy yourself a nice iPhone 5 case today!For those who are fortunate enough to have an iPhone 5, they will definitely desire to get a unique case for the phone to keep it protected and safe. These cool cases are not only designed to look nice also they are quite functional and useful at the same time.

View full review
Loss:
$9
1 comment
Guest

nice!

doc m Duc
map-marker Aurora, Colorado

Misleading electronic product information on solar battery chargers

Incomplete, misleading and confusing solar battery charger features, components and supply location.

The owners manual in english is poorly written (why the chinese website owners will not hire english writers for advertising and product use is *** and unprofessional).

This product was missing a U.S.charger plug, if you cannot use the European plug it is your problem. Watch out for Accessories versus Standard Accessories or you will be missing necessary operational components at delivery.

The site implies live phone customer service (just try it, no way); email only. Nice when you want answers about product details and the email reply is from a writer with fragmented English skills.

Good luck solving problems after you have paid, in advance of course. Then PayPal says they only investigate delivery issues and summarily close the claim.

View full review
1 comment
Guest

Dear Customer,

This is Brian, the customer service manager from Espow.

Please accept our since apologies for any inconvenience this matter has caused you. Just wonder if our customer service representative has resolved the problem for you? If the problem was not resolved to your satisfaction, please kindly let me know by sending an email at cs-center@***.com . I will try our best to rectify the problem to your satisfaction.

We apologize again for all the inconvenience caused.

Brian from Espow.com

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