ESP Guitars
ESP Guitars Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ESP Guitars has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation is to buy something else.
Positive Feedback
Few positives are reported; product pricing and discount practices are noted but not praised, and no endorsements appear in ESP Guitars reviews.
Negative Feedback / Risk Areas
- Consistent ESP Guitars customer complaints about poor customer service and lack of support.
- Reports of unprofessional pay handling, missing commission checks, and opaque compensation.
- High price level and disappointing discounts and special offers.
- Workplace culture and onboarding failures, including denied access to tools and training.
Key Takeaways for Future Customers
- Expect critical scrutiny of customer service and verify warranty, billing, and payment terms before purchase.
- Contact current or former employees for insight into company culture and support.
- Consider comparing alternatives given reported pricing and lack of reliable aftercare.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ESP Guitars has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation is to buy something else.
Positive Feedback
Few positives are reported; product pricing and discount practices are noted but not praised, and no endorsements appear in ESP Guitars reviews.
Negative Feedback / Risk Areas
- Consistent ESP Guitars customer complaints about poor customer service and lack of support.
- Reports of unprofessional pay handling, missing commission checks, and opaque compensation.
- High price level and disappointing discounts and special offers.
- Workplace culture and onboarding failures, including denied access to tools and training.
Key Takeaways for Future Customers
- Expect critical scrutiny of customer service and verify warranty, billing, and payment terms before purchase.
- Contact current or former employees for insight into company culture and support.
- Consider comparing alternatives given reported pricing and lack of reliable aftercare.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Unethical cultural practices
- - Joined with experience but faced obstacles and no support.
- - Compensation changes and unpaid commissions; culture tolerates poor management.
I joined this company earlier this year, eager to contribute and grow, especially with my extensive industry experience. Unfortunately, my time here has been nothing but disappointing. From the start, I encountered significant obstacles that made it nearly impossible to succeed in my role. Despite repeatedly seeking help and guidance, I received zero support. I was not allowed in the office, received no training, and was denied access to essential tools like the inventory system and sales software. This lack of support made it extremely challenging to integrate into the team or make any meaningful contributions.
What's even more troubling is the unprofessional manner in which my compensation was handled. My salary was changed without my knowledge, and my commission checks were not issued as promised. The lack of clear communication and inconsistent reporting of my earnings was both unprofessional and disrespectful. This lack of transparency made it difficult to trust the company's commitment to its employees.
The company's culture tolerates and, in some cases, enables poor management behavior. Talented employees are discouraged, and many have left under similar circumstances. It's alarming to see such behavior go unchecked, and I fear more valuable team members will be lost or never fully realized. If you're considering joining, I strongly recommend speaking to current and former employees to get an honest picture of what you might be walking into.
- Management
Preferred solution: I did not receive my all my commissions.
User's recommendation: Buy something else
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