Anonymous
map-marker Boynton Beach, Florida

Missing order

I placed an order on 11/21 and was immediately charged 60.00 11/22. I was informed via email I would receive confirmation when shipped yet to date I have nothing and no communication as to a delay in the order or anything.

This was a christmas gift and I obviously will not receive before Christmas. I am very unhappy about the lack of communication regarding shipment.

You took my money quick enough you should have shipped. it has not been 4 weeks and nothing.

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Darnell W Ixp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No Rerfund

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Dont buy from them. I returned my order three months ago (September) and still have not received a refund.

I have sent the company multiple emails and still have not received a response.

I will tell others not to buy from here unless they refund me like they should. Order #175394

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Loss:
$104
Cons:
  • Terrible experience

Preferred solution: Full refund

User's recommendation: Dont Order from them

Daniel R Nsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saratoga Springs, Utah

Terrible Customer Service/Order has been lost for months!

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I bought a cardigan from estnls a couple of months ago. I waited and waited with great anticipation but sadly my cardigan never came. I left an email documenting the incident. And after a couple of weeks I finally got a response. They said they would fix the problem and send me a new one. That never happened. I tried one last time to make contact with someone who could help. I left another email back in February. I got another response back from esntls saying that again they would *** the issue. Its now June and still no cardigan. I got charged for the cardigan by the the way. These people straight up stole from me!!!

Order email and number:

Patoslocos2003@***.com

171390

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1 comment
Guest

Call it Divine Intervention ; nobody looks good in a cardigan. What if you died wearing it ?

That would be your Angel Outfit for eternity. Is it worth the risk ?

Victoria S Bcp

Didn't receive package

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Has a good product but didnt ship out what I bought on Black Friday. I bought it as a gift for Christmas and its January 6th and still have no package. I tried contacting them but they wont respond and wont give me a refund.

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Loss:
$45
Pros:
  • Good quality
Cons:
  • Horrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy. There customer service is terrible

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