Product: Esalon Shampoo Clear all filters (2 of 2 reviews match)
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eSalon in El Segundo, California - Horrible

1.0
Details
Do not order from them! Their products are no better than Revlon, but cost triple. They used to be good, but they have cheapened up their products; I suppose to pay for the packaging changes they make every other month. Then when I call them on how runny their shampoo is, they tell me it's because it is 11 mos old and then refuse to honor their ONE YEAR warranty! Shampoo does not go bad. And mine is not bad, it's just watered down, but they refuse to do a thing. And this is all after I've been a faithful customer with them for TEN years! Unbelievable.
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Review
#1445094 Review #1445094 is a subjective opinion of poster.
Product
Esalon Shampoo
Cons
  • Products nor their customer service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution

eSalon - Shampoo Review

4.7
Details
eSalon - Shampoo Review
I absolutely prefer paying e salon prices...i was blown away with everything in the package...i had everything i needed all in one box...and the shampoo and conditioner smells great...it also came on time.. Great product.. Thanks
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Review
#1019504 Review #1019504 is a subjective opinion of poster.
Product
Esalon Shampoo
Reason of review
Good quality

Contact eSalon Customer Service

Mailing Address:
eSalon
1910 E. Maple Avenue
El Segundo, California 90245
United States
Phone:
(866) 550-2424
All eSalon Contacts