Product: Esalon Hair Dye Clear all filters (113 of 113 reviews match)
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eSalon - Impossible to get exact color

1.0
Details
I simply read the methods they use to mix color dye. As an artist I know that colors show up differently on different computer screens. For them to perfectly mix via seeing your chosen color digitally is ludicrous at best. They should be ashamed.
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Review
#1642426 Review #1642426 is a subjective opinion of poster.
Product
Esalon Hair Dye
Cons
  • Scam
Reason of review
Not as described/ advertised
Tags
  • hair color
1.8
Details

Update by user Aug 09

nothing

Original review posted by user Aug 08

The customer service is terrible. Each month they let you know they are working on your color and ship it out before you have resolved your color changes with a colorist. This means that they bill you without your approval! No one is organized and they just go...
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Review
#1617323 Review #1617323 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Poor customer service
Preferred solution
I want customers to know
1.0
Details
Used this as I was in a pinch and can't get to a salon soon enough. My hair had to be rinsed 3 times with shampoo and conditioner and its still rock hard, super dried out and greasy looking. Ive never been more afraid of all of my hair falling out before!
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2 comments
OilyPrairieDog404
#1713173

My hair wasn't thick hard but it felt waxy & tacky, like it was coated with the same wax that fruits & vegetables are coated with. I had to wash my hair 3x as well to get all the residue out of my hair. It was really *** gross!

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Review
#1569740 Review #1569740 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Bad quality

eSalon - Never again I NEVER WOULD TRY THIS!WASTE OF MONEY!

1.0
Details
I did exactly what the directions said my hair turned out dry,brittle,heavy don't like the feeling.
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Review
#1543047 Review #1543047 is a subjective opinion of poster.
Product
Esalon Hair Dye

eSalon - Bullseye!

4.7
Details
I have had nothing but excellent experiences with this company! They got the color exactly as I have been trying for for the last 3 years! I love it!
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Review
#1509077 Review #1509077 is a subjective opinion of poster.
Product
Esalon Hair Dye
Cons
  • Reading bad reviews
Reason of review
Good quality
Tags
  • On Line Hair Color
  • hair color
  • Made For You
  • Custom Hair Color

eSalon - Color kit leaves hair gummy, nothing special.

1.3
Details
This hair color isn't cheap and left my hair sticky and gummy, even with repeated rinsing. The colir isn't anything special, no different then any boxed color..I will not buy this again.
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Review
#1482398 Review #1482398 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Bad quality

eSalon - Damaged my hair!!!

1.0
Details
WARNING DO NOT BUY THIS PRODUCT! Esalon Hair Dye DAMAGED my hair! This product left my hair DULL, BRITTLE and looking Frayed. I normally only cover my roots and always love the results of soft, shiny, healthy looking hair. I've used Aveda salon, Beauty supply and drug store hair dye and never experienced this kind of damage. When I shared this with the Esalon rep. they suggested it was my fault by suggesting it was from the last product I used. I REGRET buying Esalon!
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Review
#1478404 Review #1478404 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Damaged or defective
Loss
$200
Tags
  • Damage

eSalon - Bad product, bad customer service

1.5
Details
I ordered the Tint Rinse Red Neutralizer. It didn’t work at all, dried my hair out extremely badly and made my hair sticky! It’s awful. I called and requested a refund based on the 100% Satisfaction advertised. I was told they only refund non-opened products! A bad product with bad customer service and a total LIE of a guarantee. Stay away from this company.
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Review
#1473910 Review #1473910 is a subjective opinion of poster.
Product
Esalon Hair Dye

eSalon in Grand Rapids, Michigan - Greasy

2.8
Details
I love the color but my hair gets so greasy from this product and it takes weeks to get back to normal. This was my second time using it and im not happy
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Review
#1452879 Review #1452879 is a subjective opinion of poster.
Product
Esalon Hair Dye

Contact eSalon Customer Service

Mailing Address:
eSalon
1910 E. Maple Avenue
El Segundo, California 90245
United States
Phone:
(866) 550-2424
All eSalon Contacts

eSalon in Green Bay, Wisconsin - Wary of bad reviews

I'm so happy people left these reviews. I was almost conned into giving it a try and it's taken me years to get my hair healthy again. I'm sad to hear that they say they are, "in the process" of reformulating their product and yet they are still selling it to new people. Beware everyone, beware!
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Review
#1441930 Review #1441930 is a subjective opinion of poster.
Product
Esalon Hair Dye