State: California City: Culver City Product: Esalon Customer Care Clear all filters (1 of 16 reviews match)
filters
State:
City:
Product:
2.8
Details
I liked esalon when I first tried it out but the customer service turnaround was terrible. I like to stick with the same person with my hair just as I would at a salon but every time I ordered it was someone new who didn't know my history and told me something...
View full review
1 comment
eSalon
#1331974
eSalon Verified Representative

We’re deeply sorry to hear that your customer service and hair color experience was less than satisfactory. eSalon takes customer satisfaction very seriously and is truly com...

Review
#1049736 Review #1049736 is a subjective opinion of poster.
Service
Esalon Customer Care
Cons
  • Color did not last and cover greys well
Reason of review
Poor customer service
Preferred solution
Buying another store brand

Contact eSalon Customer Service

Mailing Address:
eSalon
1910 E. Maple Avenue
El Segundo, California 90245
United States
Phone:
(866) 550-2424
All eSalon Contacts