Rating: 5 Stars Clear all filters (31 of 189 reviews match)
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eSalon review in Lafayette, Louisiana: Cancel my order

5.0
Details
She was very kind and understanding. She pushed back my date and solved everything.
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Review
#1615683 Review #1615683 is a subjective opinion of poster.
Reason of review
Good customer service

eSalon review in Poway, California: My first order and experience

5.0
Details
I took my first order to a local shop to apply. I told them I had chosen the color, and they applied it with the other items, and the color was perfect The owner of the salon was impressed with my kit. I even tried your shampoo instead of the salon's everything was of excellent quality. How much will you charge for my next order? I am retired and need to know. Thank you so much. Rosemary Manion-Fitzpatrick
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#1595847 Review #1595847 is a subjective opinion of poster.

eSalon review: Bullseye!

4.7
Details
I have had nothing but excellent experiences with this company! They got the color exactly as I have been trying for for the last 3 years! I love it!
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Review
#1509077 Review #1509077 is a subjective opinion of poster.
Product
Esalon Hair Dye
Cons
  • Reading bad reviews
Reason of review
Good quality
Tags
  • On Line Hair Color
  • hair color
  • Made For You
  • Custom Hair Color

eSalon review: Great

5.0
Details
Hi...I just did a google search for esalon contact number on my phone. I didn’t realize this was the “pissed consumer” number. I just had a few questions about my upcoming order and a credit that wasn’t added to my account. I was not pissed :) The agent who took care of me was wonderful. Thank you.
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#1475691 Review #1475691 is a subjective opinion of poster.

eSalon review in Florissant, Missouri: Need price for one of your items

5.0
Details
I was helped wonderfully. Great customer care
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Review
#1340626 Review #1340626 is a subjective opinion of poster.
Service
Esalon Customer Care
Reason of review
Good customer service

eSalon review in El Segundo, California: I feel there was a change in the formula also. I was very pl

4.8
Details
I was very pleased @ first, but the last three times I used the product it felt like I applied ink to my hair. I had to wash my hair twice and after drying it still felt greasy. 3 weeks later... my roots were fading. Received new box yesterday and want to send it back. Need return label.
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#1329192 Review #1329192 is a subjective opinion of poster.

eSalon review: Love love love this company and the product

5.0
Details
eSalon review - Love love love this company and the product
I have gray hair after being blonde all my life . This product covers my gray and my hair is soft and beautiful for a solid month . The packaging is clear and concise and I have been a customer for 3 years now . I have never had a problem . Great customer service and quality products.
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Review
#1303306 Review #1303306 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Good quality

eSalon review: Totally confused

5.0
Details
Just now said I’m cutting out but I hear you fine
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Review
#1290147 Review #1290147 is a subjective opinion of poster.
4.6
Details
I have been using eSalon for about a year. Boxed color was not working on my hair. I'm a woman in her late 40s and I noticed that the texture and reaction of boxed color wasn't working for me. I work part time and I can't afford salon colors or highlights, so eSalon...
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Review
#1217338 Review #1217338 is a subjective opinion of poster.
Service
Esalon Customer Care
Pros
  • Pricing
  • Ease of use and great color and coverage
  • Personalized product
Reason of review
Good customer service

Contact eSalon Customer Service

Website:
Mailing Address:
1910 E. Maple Avenue
El Segundo, California 90245
United States
Phone:
(866) 550-2424
All eSalon Contacts

eSalon Products and Services Reviews

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Latest Question

eSalon Questions
4.9
Details
Love the product so far people need to remember if your going from brown to blonde a salon trip is what you need. This color company in my opinion is for people that want to cover grey, keep roots at bay or change the color of current color a level or two. it is not...
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Review
#1204089 Review #1204089 is a subjective opinion of poster.
Product
Esalon Hair Dye
Reason of review
Good quality